TABLE OF CONTENT

Key Highlights:

  • DORIS is Delhi's digital property registration system, which enables citizens to digitise their property documents.
  • IGRS portal provides facilities such as property registration, document search, and perusal of property records.
  • Registration online via DORIS saves time and cuts intermediaries' reliance.
  • Delhi property registration charges are between 1% and 7% of the property value, based on several factors.

In the hustle and bustle of Delhi, the capital of our country, selling and buying properties is a norm in day-to-day life. Whether purchasing that dream home or selling real estate, updating registry records, and navigating the process of registration is of utmost importance. Delhi Online Registration Information System (DORIS) and Inspector General of Registration and Stamps (IGRS) are online portals that help to do things differently for registration of property in Delhi. They make the process of registration transparent and convenient.

This exhaustive guide covers everything you should know about DORIS and IGRS Delhi systems, from their definition to their advantages, registration costs, and how to take advantage of their services.

What is DORIS Delhi: Meaning and Full Form

The DORIS is a short form for Delhi Online Registration Information System. It is a project undertaken by the government of Delhi to digitalise and simplify the property registration process.

Introduced to cut down paperwork and make property transactions transparent, DORIS Delhi is an online portal where property documents can be registered digitally by citizens.

The system was created to overcome the inconvenience experienced in conventional property registration procedures, including long queues, much paperwork, and susceptibility to corruption.

DORIS interfaces with the larger IGRS (Inspector General of Registration and Stamps) infrastructure to provide end-to-end solutions for property registration in Delhi.

Also Read - Are you a first-time home buyer? Steer clear of some of these common mistakes

Understanding IGRS Delhi

The Inspector General of Registration and Stamps (IGRS) is the regulatory body that oversees property registrations, document verification, and stamp duty collection in Delhi. The IGRS portal is the official website through which citizens can access several services related to property registration, such as:

  • Property registration
  • Document search and retrieval
  • Viewing of property records
  • Calculation of stamp duty and registration fees
  • Scheduling of appointments for document registration

The IGRS gateway operates in tandem with DORIS to ensure that there is a smooth property registration process for the people of Delhi. While DORIS facilitates the online registration, the IGRS system oversees the larger administrative context under which these registrations take place.

Advantages of Using DORIS And IGRS Delhi

The online uplift of property registration via DORIS and IGRS has been a boon to Delhiites. Some of the most important advantages are as follows:

Time and Cost Efficiency One of the most important advantages of utilising DORIS Delhi is the time saved during the registration process. Conventional property registration would take days, if not weeks, involving numerous visits to government offices. With the use of DORIS, much of the process can be accomplished online, minimising the time taken significantly.

Secondly, the online system removes the role of intermediaries or agents, thereby saving funds that would have been used in their services. The direct access to government services ensures that the citizens only pay the official charges without any extra expenses.

Transparency and Less Corruption The online nature of DORIS and IGRS systems increases transparency in property deals. All the charges, procedures, and requirements are openly listed on the platform, minimising the possibility of misinformation or concealed charges.

In addition, the electronic trail left by online transactions makes it hard for corrupt activities to thrive. Every step taken on the platform is documented and can be traced back, encouraging accountability among officials and users.

Convenience and Accessibility DORIS Delhi provides unmatched convenience in accessing property registration services. Citizens are able to use the platform anywhere there is internet connectivity, doing away with the need to go to government offices physically, except for certain requirements.

The system further enables appointment scheduling, document uploads, and payment of fees to be conducted remotely, making it more convenient, particularly for elderly citizens, working professionals, or those who live far from registration offices.

Document Security and Retrieval Storage of documents in electronic form keeps them away from physical destruction, loss, or interference. IGRS has electronic copies of all registered documents, which can be accessed and retrieved on demand.

This electronic repository simplifies searching for property records, validating ownership information, and procuring certified copies of documents without the need to sift through physical repositories.

Real-time Updates and Notifications The DORIS system gives current information on the status of registration applications. Notifications are sent to users at every step of the process, ranging from submission of documents to the final registration, without them needing to make constant requests.

Notifications assist users in monitoring their application status and ensure that they complete any further requirements on time, avoiding unnecessary delays.

Property Registration Fee Structure in Delhi Getting to know the fee structure is critical while making plans for property registration via DORIS Delhi. The overall cost of Delhi property registration involves several components, like the following:

Stamp Duty Stamp duty is a government tax imposed upon property transactions. The rates for stamp duty in Delhi are:

  • 6% of the value of the property for male purchasers.
  • 4% of the property value for female purchasers.
  • 5% of the property value for joint holding (male and female)

Registration Fee The registration fee in Delhi is usually 1% of the value of the property, with a ceiling of ₹30,000. The fee is levied for the service of getting the property documents registered with the government.

Municipal Tax Properties that come under the control of municipal corporations can be levied with additional municipal taxes. These differ with location and category of property.

Other Charges There could be miscellaneous charges like:

  • Processing fee
  • Document handling fee
  • E-stamping charges
  • Court fee stamps (if applicable)

The amount to be paid depends on a host of factors, including the value of the property, the place, the nature of the property (residential, commercial, or agricultural), and the type of transaction (sale, gift, lease, etc.).

Also Read - A guide to stamp duty and registration charges for home buyers

How to Use DORIS And IGRS Services?

Accessing the DORIS and IGRS systems might appear complicated at first, but it's quite simple when explained step by step. This is an in-depth guide on how to access property registration services via DORIS Delhi:

Step 1: Preparation of Documents Before heading for registration, make sure you are prepared with all required documents:

  • Sale Deed or transfer document
  • Identity proof (passport, Aadhar card, voter ID)
  • Address proof
  • PAN card
  • Property documents (former Title Deed, allotment letter, etc.)
  • Passport-sized photos of all parties
  • NOC from the concerned authorities (if needed)

Step 2: Stamp Duty and Registration Fee Calculation Utilise the online calculator present on the IGRS portal for calculating the precise amount of stamp duty and registration fees that will apply to your transaction. Provide information like property value, place of location, and buyer information to obtain an accurate calculation.

Step 3: Payment of Stamp Duty Stamp duty may also be paid by e-stamping. Go to the approved e-stamping centres or access the online e-stamping facility provided on the IGRS portal. Get the e-stamp in the name of the individual in whose favour the instrument is being executed.

Step 4: Register on the DORIS Portal Access the official DORIS Delhi portal. Register a user account by entering your e-mail ID, mobile number, and personal information. Confirm your account via the OTP (one-time password) received on your registered mobile number. Fill up your profile by entering all the necessary information.

Step 5: Appointment Booking Log in to your DORIS account and click on the "Book Appointment" option. Choose the sub-registrar office closest to the property location. Select a date and time slot and confirm your booking

Step 6: Document Uploading Scan all the necessary documents and save them in the specified format (most likely PDF). Upload the documents on the DORIS portal and verify that all uploaded documents are clear, complete, and meet the specified size limits.

Step 7: Payment of Fees Make an online payment of the registration fee via the payment gateway on the DORIS portal. You can pay through net banking, credit/debit cards, or any other payment options approved. Preserve the payment receipt for reference.

Step 8: Sub-registrar Office Visit On the scheduled date, attend the sub-registrar's office along with all original documents. Submit the appointment confirmation and payment receipts. All the parties in the transaction have to be present for biometric identification.

Step 9: Verification and Registration of Documents Sub-registrar will check the documents and cross-verify with the uploaded ones. In case everything is fine, the documents will be registered. The thumb impression or signature of all parties will be obtained.

Step 10: Registered Document Collection Once registered successfully, you will be given a registration number. The registered document will be available for collection after the stated processing time. Alternatively, you can choose doorstep delivery of the registered document (if available).

Common Problems and Solutions with DORIS and IGRS

Even with the streamlined process, users can still face some problems in using the DORIS and IGRS systems. The following are some of the common problems and solutions:

Technical Issues The DORIS portal sometimes has technical problems or is down. In such instances:

  • Try accessing the portal during off-peak times.
  • Empty browser cache and cookies.
  • Use a different browser or computer.
  • Contact the technical helpdesk listed on the portal.

Document Rejections Documents can be rejected for several reasons, such as wrong format, low-quality scans, or lack of information. Avoid this by:

  • Adhering to the stated document size and format guidelines.
  • Making all scanned copies clear and readable.
  • Double-check all information before submission.
  • Having a list of necessary documents.

Payment Problems Online payment problems may cause delays in the registration process. In case of payment problems:

  • Check if your bank supports online transactions.
  • Having enough balance in your account.
  • Verify that your payment option is accepted on the portal.
  • Capture screenshots of any error messages for reference when seeking support.

Future of Property Registration in Delhi

The government of Delhi keeps upgrading the DORIS and IGRS systems to offer even superior services to citizens. Some of the future features and enhancements include:

Integration with Other Government Databases The plans are to merge DORIS with other government databases like land records, municipal tax records, and Aadhaar. This will facilitate automatic verification of information, which will cut down the documentation burden on citizens.

Blockchain-based Property Records The government is also planning to use blockchain technology to secure property records and make them tamper-proof. This would further increase transparency and cut down the chances of fraudulent transactions.

Increased Mobile Services Future releases can incorporate a standalone mobile application for DORIS Delhi, making the services even more convenient for citizens who use smartphones for all their government transactions.

Handle Your Property Registrations Effectively with DORIS and IGRS

DORIS and IGRS Delhi are big strides in digitising and rationalising property registration in the national capital. With online services of document submission, payment of charges, and scheduling of appointments, these systems have facilitated property registration to be more accessible, transparent, and convenient.

Note that the DORIS Delhi system is regularly updated, and certain procedures or fee structures might change with time. It is always best to refer to the official DORIS and IGRS websites for the latest information before starting your property registration process.

If you are looking for funds to buy a property, consider a home loan. Explore the leading home loan offers and choose a deal that offers the desired loan at the most cost-effective rates.

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FAQS – FREQUENTLY ASKED QUESTIONS


  • What is the full form of DORIS Delhi?

    DORIS stands for Delhi Online Registration Information System, which is the digital platform for property registration in Delhi.
  • Is it mandatory to register property documents in Delhi?

    According to the Registration Act of 1908, all property transactions involving the transfer of ownership must be registered with the appropriate sub-registrar's office.
  • Can I register entirely online using DORIS?

    Although the process can be done mostly online, including payment of fees and submission of documents, physical attendance is still necessary at the sub-registrar office for biometric identification and signing of documents.
  • How long does property registration take using DORIS Delhi?

    The online process reduces the time substantially as compared to offline methods. Once documents are submitted and cross-checked, the registration can be completed, usually in 1-2 working days.
  • What happens if I forget to go for my scheduled appointment at the sub-registrar's office?

    If you fail to show up for your appointment, you will have to reschedule online using the DORIS portal. Regular rescheduling will create increased waiting time for new appointments.
  • Are NRIs able to utilise DORIS for registration of property in Delhi?

    Non-resident Indians (NRIs) can utilise DORIS for the registration of property. Nevertheless, they might have to give extra documentation, like a power of attorney, if they cannot personally present themselves for the final verification.
  • What is the procedure for searching property records using the IGRS portal?

    You can search the property records by putting in details like property ID, registration number, or the property address in the search option provided on the IGRS portal.
  • Is e-stamping compulsory for property registration in Delhi?

    Delhi has introduced e-stamping in the payment of stamp duty, and physical stamp papers are not accepted anymore for property registrations.
  • What if I find an error in my registered document upon completion?

    You will have to apply for correction by applying to the sub-registrar office with supporting evidence. Document correction may incur a fee.
  • Are there any stamp duty concessions for economically weaker sections or senior citizens?

    Delhi government, from time to time, makes concessions on stamp duty for certain categories like economically weaker sections, women property owners, and senior citizens. See the prevailing policies on IGRS portal for concessions, if any.

 

DISCLAIMER

The information contained herein is generic in nature and is meant for educational purposes only. Nothing here is to be construed as an investment or financial or taxation advice nor to be considered as an invitation or solicitation or advertisement for any financial product. Readers are advised to exercise discretion and should seek independent professional advice prior to making any investment decision in relation to any financial product. Aditya Birla Capital Group is not liable for any decision arising out of the use of this information.

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You agree that Facilities Provider / ABC Companies has no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any other ABC Companies and/or third parties.

Third party websites

This Website may be linked to other websites (including those of ABC Companies) on the World Wide Web that are not under the control of or maintained by ABCL. Such links do not indicate any responsibility or endorsement on our part for the external website concerned, its contents or the links displayed on it. These links are provided only as a convenience, in order to help you find relevant websites, facilities and/or products that may be of interest to you, quickly and easily. It is your responsibility to decide whether any facilities and/or products available through any of these websites are suitable for your purposes. The Facilities Provider or ABCL is not responsible for the owners or operators of these websites or for any goods or facilities they supply or for the content of their websites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external web site to which this web site includes a link infringes the intellectual property rights of any third party).

USE of APP

In case any facilities/services, access/dissemination of information or execution of transaction is done through use of any APP related to ABC Companies, the additional terms and conditions governing the Use of APP shall be applicable and to be read along these Terms of Use.

Postings and monitoring

The Facilities Provider or ABCL or ABC Companies does not routinely monitor your postings to the Website but reserves the right to do so if deemed necessary if it is related to the facilities offered on the web site and to comply with law. However, in our efforts to promote good citizenship within the internet community, if the Facilities Provider or ABCL or ABC Companies becomes aware of inappropriate use of the Website or any of its facilities, any information, opinions, advice or offers posted by any person or entity logged in to the Website or any of its associated sites is to be construed as public conversation only, and the Facilities Provider or ABC Companies shall not be liable or responsible for such public conversation. You agree that in such cases, we will respond in any way that, in our sole discretion, as deemed appropriate. You acknowledge that Facilities Provider or ABC Companies will have the right to report to law enforcement authorities any actions that may be considered illegal, as well as any information it receives of such illegal conduct. When requested, ABC Companies/Facilities Provider will co-operate fully with law enforcement agencies in any investigation of alleged illegal activity on the internet.

Submissions and unauthorized use of any Materials contained on this Website may violate copyright laws, trademark laws, the laws of privacy and publicity, certain communications statutes and regulations and other applicable laws and regulations. You alone are responsible for your actions or the actions of any person using your user name and/or password. As such, you shall indemnify and hold Facilities Provider, ABCL / ABC Companies and its officers, directors, employees, affiliates, agents, licensors, and business partners harmless from and against any and all loss, costs, damages, liabilities, and expenses (including attorneys' fees) incurred in relation to, arising from, or for the purpose of avoiding, any claim or demand from a third party that your use of the Website or the use of the Website by any person using your user name and/or password (including without limitation your participation in the posting areas or your submissions) violates any applicable law or regulation, or the rights of any third party.

We reserve the right to terminate access to this Website at any time and without notice. Further this limited license terminates automatically, without notice to you, if you breach any of these Terms of Use. Upon termination, you must immediately destroy any downloaded and printed Materials.

If you come across any breaches/violation or offensive material you must report to us at abc.secretarial@adityabirla.com

Use of Cookies

You agree and understand that the Website will automatically receive and collect certain anonymous information in standard usage logs through the Web server, including computer/computer resource-identification information obtained from "cookies" sent to your browser from a web server or other means as explained in the Privacy Policy.  

Facilities Changes and Discontinuation

The Website reserves the right to discontinue or suspend, temporarily or permanently, the facilities. You agree that the Facilities Provider/ ABC Companies will not be liable to you in any manner whatsoever for any modification or discontinuance of the facilities. The format and content of this Website may change at any time. We may suspend the operation of this Website for support or maintenance work, in order to update the content or for any other reason.

ABCL, ABC Companies, and its directors, employees, associates, or other representatives shall not be liable for any damages or injury, arising out of or in connection with the use, or non-use including non-availability of the Website and also for any consequential loss or any damages caused because of non-performance of the system due to a computer virus, system failure, corruption of data, delay in operation or transmission, communication line failure, or any other reason whatsoever. The Website will not be responsible for any liability arising out of delay in providing any information on the Website.

Compliance with the Law

You agree that you will not:

  • Use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, programme, algorithm or methodology to access, acquire, copy or monitor the Website, or any portion of the Website.
  • Use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation, browsers, spiders, robots, avatars or intelligent agents) to navigate or search the Website, other than the search engines generally available by third party web browsers
  • Post or transmit any file which contains viruses, worms, Trojan horses or any other contaminating or destructive features, or that otherwise interferes with the proper working of the Website or the facilities.
  • Attempt to decipher, decompile, disassemble, or reverse engineer any of the software, comprising or in any way making up a part of the Website or the facilities.
  • You agree not to use the facilities for illegal purposes or for the transmission of material that is unlawful, harassing, libelous (untrue and damaging to others), invasive of another's privacy, abusive, threatening, or obscene, or that infringes the rights of others.

Restrictions on Commercial Use or Resale

Your right to use the facilities is personal to you; therefore, you agree not to resell or make any commercial use of the facilities. In addition, the Website welcomes your feedback as a user of the facilities. Any feedback you provide will become the confidential and proprietary information of the Website, and you agree that the Website may use in any manner and without limitation, all comments, suggestions, complaints, and other feedback you provide relating to the Website. The Website shall have a worldwide, royalty-free, non-exclusive, perpetual, and irrevocable right to use feedback for any purpose, including but not limited to incorporation of such feedback into the Website or other Website software or facilities.

No Endorsements

All product and facilities marks contained on or associated with the facilities that are not the Website marks are the trademarks of their respective owners. The Website would require you to respect the same. References to any such names, marks, products or facilities of third parties or hypertext links to third party sites or information does not imply the Website’s endorsement, sponsorship or recommendation of the third party, information, product or facilities.

Promotional Offers

You may receive from time to time, announcement about offers with intent to promote this Website and/or facilities/products of ABC Companies (“Promotional Offers”). The Promotional Offer(s) would always be governed by these Terms of Use plus certain additional terms and conditions, if any prescribed. The said additional terms and conditions, if prescribed, would be specific to the corresponding Promotional Offer only and shall prevail over these Terms of Use, to the extent they may be in conflict with these Terms of Use. The Website reserves the right to withdraw, discontinue, modify, extend and suspend the Promotional Offer(s) and the terms governing it, at its sole discretion.

Charges for use of Website

There are no charges or fees to be paid by you for use of this Website. However, you are responsible for all telephone access fees and/or internet service fees that may be assessed by your telephone and/or internet service provider. You further agree to pay additional charges, if any levied by Third Party Service Provider(s), for the facilities provided by them through the Website (Additional Charges).

No Endorsement

You are advised to be cautious when browsing on the internet and to use good judgment and discretion when obtaining information or transmitting information. From this Website, users may visit or be directed to third party web sites. The Website makes no effort to review the content of these web sites, nor is the Website or its licensors responsible for the validity, legality, copyright compliance, or decency of the content contained in these sites.

In addition, the Website does not endorse or control the content of any other user and is not responsible or liable for any content, even though it could be unlawful, harassing, libelous, privacy invading, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable, or that it infringes or may infringe upon the intellectual property or other rights of another. You acknowledge that the Website does not pre-screen content, but that the Website will have the right (but not the obligation) in their sole discretion to refuse, edit, move or remove any content that is available via the facilities.

Electronic Communications

These Terms of Use and any notices or other communications regarding the Facilities may be provided to you electronically, and you agree to receive communications from the Website in electronic form. Electronic communications may be posted on the Website and/or delivered to your registered email address, mobile phones etc either by Facilities Provider or ABC Companies with whom the services are availed. All communications in electronic format will be considered to be in "writing". Your consent to receive communications electronically is valid until you revoke your consent by notifying of your decision to do so. If you revoke your consent to receive communications electronically, the Facilities Provider shall have the right to terminate the facilities.

Assignment

You shall not assign your rights and obligations under this Agreement to any other party. The Website may assign or delegate its rights and/or obligations under this Agreement to any other party in future, directly or indirectly, or to an affiliated or group company.

Legal Disclaimers

The information provided on or through the Website is for general guidance and information purposes only and they do not in any manner indicate any assurance or opinion of any manner whatsoever. Any information may be prone to shortcomings, defects or inaccuracies due to technical reasons. Certain information on Website may be on the basis of our own appraisal of the applicable facts, law and regulations in force at the date hereof.

The information (and opinions, if any) contained on the Website may have been obtained from public sources believed to be reliable and numerous factors may affect the information provided, which may or may not have been taken into account. The information provided may therefore vary (significantly) from information obtained from other sources or other market participants. Any reference to past performance in the information should not be taken as an indication of future performance. The information is dependent on various assumptions, individual preferences and other factors and thus, results or analyses cannot be construed to be entirely accurate and may not be suitable for all categories of users. Hence, they should not be solely relied on when making investment decisions. Your investment or financial decision shall always be at your own discretion and based on your independent research; and nothing contained on the Website or in any information would construe ABCL/ABC Companies or any of its employees/authorized representative as having been in any way involved in your decision making process. Any information and commentaries provided on the Website are not meant to be an endorsement or offering of any stock or investment advice.

Nothing contained herein is to be construed as a recommendation to use any product, process, equipment or formulation, in conflict with any patent, or otherwise and Facilities Provider / ABCL/ABC Companies makes no representation or warranty, express or implied that, the use thereof will not infringe any patent, or otherwise. Information on this Website sourced from experts or third party service providers, which may also include reference to any ABCL Affiliate. However, any such information shall not be construed to represent that they belong or represent or are endorsed by the views of the Facilities Provider or ABC Companies. Any information provided or sourced from ABCL Affiliate belongs to them. ABCL is an independent entity and such information from any ABCL Affiliate are not in any manner intended or to be construed as being endorsed by ABCL or Facilities Provider. The information does not constitute investment or financial advice or advice to buy or sell, or to endorse or solicitation to buy or sell any securities or other financial instrument for any reason whatsoever. Nothing on the Website or information is intended to constitute legal, tax or investment advice, or an opinion regarding the appropriateness of any investment or a solicitation of any type. Investment in the securities market and any financial instruments are inherently risky and you shall always assume complete and full responsibility for the outcomes of all the financial or investment decisions that you make, including but not limited to loss of capital. You are therefore advised to obtain your own applicable legal, accounting, tax or other professional advice or facilities before taking or considering an investment or financial decision.

No Solicitation

No Information at this Website shall constitute an invitation to invest in ABCL or any ABC Companies. These are meant for general information only or to meet statutory requirements or disclosures. ABCL or any of its employees are in no way liable for the use of the information by you, when making any decision or investing or trading through any investment vehicles or ABC Companies, or any other third party which may be engaged in offering of these services.

The information contained on this Website does not represent and should not be used to construe (i) the terms on which a new transaction would be entered into by ABCL or ABC Companies, (ii) the terms on which any existing transactions could be unwound by ABCL or ABC Companies, (iii) the calculation or estimate of an  amount that would be payable following an early termination of any past/existing transactions or (iv) the valuations given to any transactions by ABCL or ABC Companies in their books of account for financial reporting, credit or risk management purposes.

Statutory Disclosure

ABCL and ABC Companies are engaged in a broad spectrum of activities in the financial services sectors. You understand and acknowledge that Aditya Birla Money Limited (‘ABML’), Aditya Birla Finance Limited (‘ABFL’) and Aditya Birla Sun Life Asset Management Company Limited and trustees and sponsor of Aditya Birla Sun Life Mutual Fund (‘ABSLMF’) are group companies and ABML / ABFL also acts as a distributor of ABSLMF.  Any recommendation or reference of schemes of ABSLMF if any made or referred on the Website, the same is based on the standard evaluation and selection process, which would apply uniformly for all mutual fund schemes. You are free to choose the execution facilities in the manner deemed fit and proper and no commission will be paid by ABSLMF to ABML / ABFL if you choose to execute a transaction with ABSLMF on the Website, unless otherwise agreed by you and ABML/ABFL separately. Information about ABML/ABFL, its businesses and the details of commission structure receivable from asset management companies to ABML/ABFL, are also available on their respective Website.

Similarly Aditya Birla Money Insurance Advisory Services Limited and Aditya Birla Insurance Brokers Limited are insurance intermediaries and engaged in the distribution of Insurance Products and it may services may include products of Aditya Birla Sun Life Insurance Company Limited and Aditya Birla Health Insurance Company Limited. However there is no conflict on these services and commissions if any payable are in accordance of the extant regulations.

Force Majeure

The Facilities Provider, ABC Companies and any of its Third Party Service Providers shall not be liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond their reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, virus, other malicious computer code, hacking, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, flood, storms, explosions, acts of God, war, earthquake, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning.

Indemnification

You agree to protect and fully compensate Facilities Provider, ABCL, ABC Companies, subsidiaries, licensors, suppliers and facilities providers, employees, officers and directors, from any and all third party claims, liability, damages, expenses and costs (including but not limited to reasonable attorneys fees) caused by or arising from your use of the facilities, your violation of the Terms of Use or your infringement, or infringement by any other user of your account, of any intellectual property or other right of anyone.

No Waiver

The Facilities Provider, ABC Companies or any of its third party service providers and processor bank/merchants etc. shall not be deemed to have waived any of its/their rights or remedies hereunder, unless such waiver is in writing. No delay or omission on the part of Facilities Providers and ABC Companies, in exercising any rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies. A waiver on any one occasion shall not be construed as a bar or waiver of any rights or remedies on future occasions.

Exclusive Agreement

You agree that these Terms of Use are the complete and exclusive statement of agreement supersede any proposal or prior agreement, oral or written, and any other communications between you and the Facilities Provider and its Third Party Service Providers or processor bank/merchants relating to the subject matter of these Terms of Use. These Terms of Use, as the same may be amended from time to time, will prevail over any subsequent oral communications between you and the Website and/or the processor bank.

Termination

Either party can terminate this Agreement by notifying the other party in writing. Upon such termination You will not be able to use the facilities of this Website.

Governing Law and Jurisdiction

The Website specifically prohibits you from usage of any of its facilities in any countries or jurisdictions that do not corroborate to all stipulations of these Terms of Use. The Website is specifically for users in the territory of India. In case of any dispute, either judicial or quasi-judicial, the same will be subject to the laws of India, with the courts in Mumbai having exclusive jurisdiction.

These Terms and Conditions are governed by and to be interpreted in accordance with laws of India, without regard to the choice or conflicts of law provisions of any jurisdiction. You agree, in the event of any dispute arising in relation to these Terms and Conditions or any dispute arising in relation to the Website whether in contract or tort or otherwise, to submit to the jurisdiction of the courts located at Mumbai, India for the resolution of all such disputes.

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