Pay Anyone, Anywhere: Your Solution for Seamless Transactions

Yes, many physical stores now accept UPI payments using QR codes or other payment methods. You can use the abcd App to scan the QR code and make the payment.

If your UPI transaction is not credited to the recipient's account, you should contact your bank or the abcd App customer support for assistance. You will need to provide the transaction details, such as the transaction ID and the recipient's UPI ID.

Yes, you need to have an active bank account to register for UPI payments. Your UPI ID will be linked to that bank account and all UPI transactions will be processed through it.

When a user initiates a UPI transaction, the abcd App sends a request to the bank's server to fetch the OTP required to complete the transaction. The bank's server then automatically generates and sends the OTP to the abcd App, which auto-fetches the OTP and auto-fills it in the relevant field on the transaction screen. Auto-fetching and auto-saving OTP can help improve the user experience by reducing the time and effort required to complete a transaction. It can also help prevent errors or fraud that can occur if the OTP is entered incorrectly or is not saved properly.

To set your UPI PIN, you need to follow the below steps:

• Go to ‘UPI Profile’ and then to the ‘Bank Account’ section.

• Click on ‘Add Bank Account’.

• Select the bank account you want to set the UPI PIN for.

• Select from the Debit Card or Aadhar Card Option provided and verify your account ownership using the provided methods.

Setting the UPI PIN using your Debit Card:

• Select ‘Debit Card’ and enter the last 6 digits of your Debit Card number and expiry date and click on ‘Setup UPI PIN’.

• A 6-digit bank OTP will be sent to your registered mobile number via SMS. The bank OTP will be auto-read. Click on the blue tick mark to continue.

• Once the verification is successful, you will be prompted to enter the 4-digit ATM card PIN which you enter manually during ATM and POS transactions. Click on the blue tick mark to continue.

• You will be prompted to set a new UPI PIN.

• Enter a new 4- or 6-digit UPI PIN of your choice and confirm the new UPI PIN by re-entering it.

• Your UPI PIN will be set successfully for the selected bank account.

Setting the UPI PIN using your Aadhar Card:

• Select ‘Aadhar Card’, accept ‘Terms and Conditions’, and provide consent.

• Enter the first 6 digits of your Aadhar card number and click on ‘Send OTP’.

• A 6-digit Aadhar OTP will be sent to your UIDAI-registered mobile number via SMS. The Aadhar OTP will be auto-read. Click on the blue tick mark to continue.

• A 6-digit bank OTP will be sent to your registered mobile number via SMS. The bank OTP will be auto-read. Click on the blue tick mark to continue.

• You will be prompted to set a new UPI PIN.

• Enter a new 4- or 6-digit UPI PIN of your choice and confirm the new UPI PIN by re-entering it.

• Your UPI PIN will be set successfully for the selected bank account.

Do you want to add a bank account and set your UPI PIN now? Click on the link.

https://abconeapp.in?route=profile

abcd App users can upload a QR code image from their device's photo gallery for UPI payments. The user can click on the ‘Upload from Gallery’ option within the ‘Scan and Pay’ feature, navigate to the image of the code in their device's photo gallery or file storage system, and wait for the code to be recognized and decoded before proceeding with the payment.

The 'UPI Self Transfer' is a feature that allows you to transfer money from one of your bank accounts to another bank account belonging to you. To transfer money using 'UPI Self Transfer', you must select the account from which you want to transfer the amount and then select the other linked bank account to which the funds must be transferred. You also need to select the amount and confirm the transaction by entering your UPI PIN.

No, once a UPI collect payment is initiated, it cannot be cancelled or reversed. However, if there is an issue with the payment, you can contact the merchant or business to resolve the issue.

A UPI-approved collect request allows you to approve a payment request made by another person or entity through the abcd App. You can approve payment requests by clicking on the ‘Pay Now’ button and completing the payment successfully. To approve a collect request in UPI, you need to open the notification/pop-up you received and check the details of the transaction, such as the amount and the recipient. If the details are correct, you can approve the request by entering your UPI PIN.

You cannot approve a UPI collect request if you do not have sufficient balance in your account. The payment will fail, and you may be charged a penalty by your bank depending on their policies.

Yes, you can customise the payment details, such as the amount and remarks, while generating the intent link in the UPI payment app.

The 'Transaction History' option in the abcd App refers to the record of all the transactions that you have made through UPI for various purposes such as sending money, paying bills, or making purchases. It shows the date, time, amount, and status of each transaction.

Yes, you can edit or remove tags for your UPI transactions by going to your transaction history in the abcd App and selecting the transaction you want to edit or remove the tag for.

The time required to resolve a dispute or query for a UPI transaction can vary depending on the nature of the dispute and the response time of the relevant parties, such as the other party involved in the transaction, the relevant bank, or the abcd App customer support team.

Yes, you can use a QR code generated by someone else to make a payment, as long as the code contains the necessary transaction details and the amount is correct.

Once you initiate a UPI transaction using a QR code, you should receive a notification on your abcd App indicating whether the transaction was successful or not. Additionally, you can check your transaction history within the app to confirm the transaction status.

To create/activate a UPI ID in the abcd App, you need to go to the 'UPI Profile' section under the 'Payment Setting' of the app. You have an option to create a new UPI ID or delete/activate/deactivate a UPI ID. Follow these steps:

• Open your app and go to the 'UPI Profile' section.
• Click on the 'UPI ID' section.
• Click on 'Create New UPI ID'.
• Choose a unique UPI ID of your preference, keeping in mind that it should follow the format yourname@handle.
• The system will verify if the UPI ID entered is available or not, and confirm.
• Complete the setup process, and your UPI ID will be created.

You have the option to disable a specific UPI Lite (on-device wallet) account. Upon clicking on the ‘Disable’ button, the balance amount in the Lite account shall be transferred to the your bank account.

Cash withdrawal from ATMs using a QR code is a feature offered by some banks that allows customers to withdraw cash from an ATM by scanning a QR code displayed on the ATM screen using their mobile app.

To withdraw cash from an ATM using a QR code, you need to select the ‘Cash Withdrawal’ option at the ATM and choose the ‘QR code’ option. Then scan the QR code displayed on the ATM screen using your abcd App, enter the amount of cash you want to withdraw, and confirm the transaction. The ATM will dispense the requested cash amount.

To make a payment using your RuPay card on the abcd App, you need to scan the merchant QR code, enter the amount to be transferred, select your Credit Card, and enter your UPI PIN to complete the transaction.