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Tele OPD Consultations

Your overall well-being and comfort have always been our priority. That’s why we bring healthcare to your doorstep with our Tele OPD Consultations Pocket Insurance Plan. Avail of unlimited consultations via video or voice calls with general physicians and experience quality healthcare from the comfort of your home.

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Why Do You Need Tele OPD Consultations?

Connects Patients Across Geographies

Offers healthcare advice to patients irrespective of their place of residence.

Contributes to Well-being in Rural Areas

Addresses the shortages of medical experts and infrastructure in rural areas.

Reduces the Spread of Contagious Diseases

Treats patients remotely and prevents the spread of infectious diseases.

Offers Personalised Care and Advice

Provides quality health care based on patient’s medical history, lifestyle, diet, etc.

Types of Tele OPD Consultations

Store and Forward

Secure collection and storage of medical information that is forwarded to a health expert for consultation.

Remote Monitoring

Makes use of devices to collect patients’ data for an assessment by professionals.

Interactive Services

Connects with patients on a real-time basis via video conferencing or phone calls.

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Benefits of Tele OPD Consultations

Saves Time and Energy

Quality medical advice without the need to travel saves considerable time and energy.

Supports Collective Decisions

Involvement of family during consultation enables quick treatment-related decisions.

Addresses Mobility Issues

Easy access to experts helps those with limited movement with the special care they need.

Provides Emergency Care

Timely consultation offers immediate attention to avoid unpleasant and severe consequences.

Offers Professional Advice

Empanelled general physicians and specialists possess professional skills and expertise.

Allows the Flexibility to Choose

Opting for a preferred time slot is usually possible, basis the doctor’s availability.

Our Tele OPD Consultations Plans At A Glance.

Take charge of your health with our pocket insurance and enjoy:

Most Popular

Tele OPD Consultations

Our Term Insurance Plans KEY FEATURES Our Term Insurance Plans
  • Unlimited video or voice consultations at affordable premiums.
  • Easy access to general physicians and specialists.
  • Quality care from the comfort of your home.

Cover

Unlimited

Premium Starting From

Rs. 200/ Year
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Get Insured in 5 Easy Steps

STEP
01

Pick a plan that fits your needs.

STEP
02

Share the required personal details.

STEP
03

Select sum assured, riders, payment cycle, etc.

STEP
04

Go through the coverage and exclusions.

STEP
05

Complete payment and submit documents.

STEP
04

Go through the coverage and exclusions.

STEP
05

Complete payment and submit documents.

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Things To Keep in Mind

Here are a few things that you should consider before choosing Tele OPD Consultations:

Provider Expertise

Reach out to licenced and experienced insurance providers.

Coverage Offered

Understand the inclusions and exclusions of the plan.

Professional Care

Check the qualifications and expertise of the empanelled doctors.

Language Comfort

Find out if you can seek medical guidance in your preferred language.

Confidentiality

Ensure privacy that safeguards your personal information.

What's Covered v/s What's not Covered in Tele OPD Consultations

What's Covered

  • Unlimited consultations via video or voice call with general physicians.
  • An initial waiting period of 30 days.

What's not Covered

  • Specific illnesses
  • Pre-existing diseases like:

• Heart diseases
• HIV/AIDS
• High BP
• Kidney disease
• Liver disease
• Lung disease
• Cancer
• Blood disorders

Customer Satisfaction Stories

Hear from our happy customers what they have to say about their experience with us.

Hear What The Experts Have To Say
Hear What The Experts Have To Say
Arun Sharma

Aditya Birla Health Insurance

1 Jan 1
Hear What The Experts Have To Say

Aditya Birla Health Insurance has been my companion in my weight loss journey of losing 17 Kgs and helping me stay disease-free. Health Returnsᵀᴹ keeps my whole family motivated to be active and stay fit and each person can do the exercise of their choice

Hear What The Experts Have To Say
Mr. Rajinder Balhara

Aditya Birla Health Insurance Customer

Delhi, India

Hear What The Experts Have To Say
Hear What The Experts Have To Say
Mrs. Mangal Prathamesh Mithari

Aditya Birla Health Insurance Customer

1 Jan 1
Hear What The Experts Have To Say

Staying healthy has become a way of life. I really enjoy using the Activ Health app that gives all my health solutions at one place.

Hear What The Experts Have To Say
Mr. Himanshu Chaturvedi

Aditya Birla Health Insurance Customer

Noida, India

Hear What The Experts Have To Say
Hear What The Experts Have To Say
Shruti Davda

Aditya Birla Health Insurance

1 Jan 1

Understanding Tele OPD Consultations

  • What is Tele OPD Consultations cover?
  • Why is the Tele OPD Consultations cover important?
  • What is the maximum number of Tele OPD Consultations that I can avail of?
  • What are the timings of Tele OPD Consultations?
  • How long does it take for a doctor to respond after I request for Tele OPD Consultations?
  • How can I prepare myself for Tele OPD Consultations?
  • I have poor internet connectivity and want to consult a doctor online. What can I do?
  • I want to take a second opinion. Can I use Tele OPD Consultations?
  • I will be travelling to a new city next week and have an appointment for Tele OPD Consultations. What should I do?
  • What are the benefits of Tele OPD Consultations?
  • Need Help with Teleconsultation? Consult General Physicians Online & Submit a Claim

What is Tele OPD Consultations cover?

Tele OPD Consultations allow you to get expert medical advice from the comfort of your home, without travelling hassles.

Why is the Tele OPD Consultations cover important?

It gives you easy and better access to quality healthcare, especially during medical emergencies.

What is the maximum number of Tele OPD Consultations that I can avail of?

There is generally no capping on the number of consultations. You can get unlimited consultations through video or voice calls.

What are the timings of Tele OPD Consultations?


The tele consultation with doctor is generally available between 9 a.m. to 11 p.m.

How long does it take for a doctor to respond after I request for Tele OPD Consultations?


In the case of general physicians, you are likely to get a confirmation within five minutes, and you can expect the doctor to call within 20 minutes. The confirmation time is the same for specialists, however their callback time may extend to approximately 45 minutes. .

How can I prepare myself for Tele OPD Consultations?


You can opt for voice call or video call consultations. Take the call in a quiet place where the network/internet connectivity is stable. Also, prepare a list of your concerns and questions beforehand.

I have poor internet connectivity and want to consult a doctor online. What can I do?


If you have poor internet connectivity, you can always consult a doctor online via a voice call.

I want to take a second opinion. Can I use Tele OPD Consultations?


Yes. You can avail of a second opinion using Tele OPD Consultations and get your doubts resolved.

I will be travelling to a new city next week and have an appointment for Tele OPD Consultations. What should I do?


You can avail of Tele OPD Consultations irrespective of your location. You can connect with the doctor through video or voice calls.

What are the benefits of Tele OPD Consultations?


You can easily access expert medical professionals without the hassles of travelling, at your convenience. Also, Tele OPD Consultations can guide you to deal with medical emergencies better.

Need Help with Teleconsultation? Consult General Physicians Online & Submit a Claim


• Download the ‘Visit’ app from the Play Store or Apple Store.
• Submit the relevant details and register on the ‘Visit’ app.
• Get all the help you need by booking online consultations.

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FAQs on Tele OPD Consultation

Our Tele OPD Consultations offers unlimited consultations via video or voice call with general physicians at ₹200/year (including GST). However, consult your ABC insurance advisor to know the final premium cost.

Policies are mostly renewable. Talk with your insurance provider to understand the renewal process.

You are generally required to submit your name, address, email ID, and mobile number. Your insurance advisor can guide you better.

Download the ‘Visit’ app from the Play Store or Apple Store and book an appointment with a consultant.

Register yourself in the ‘Visit’ app, submit the necessary information, and book an online consultation.

Check your policy terms to understand the relevant procedure and applicable fees.

There is an initial waiting period of 30 days. Read the policy terms for more details.

You can simply update your personal details through your insurer or our online portal.

Tele OPD Consultations exclude specific illnesses and pre-existing diseases like heart diseases, HIV/AIDS, high BP, kidney disease, liver disease, lung disease, cancer, and blood disorders. Check your policy terms for more information.

Certain insurers offer additional coverage like dental, vision, and critical illness among others. Talk to your insurance advisor.

You can check the status through your insurance advisor or our online portal.

Tele OPD Consultations are generally not transferable.

You can get in touch with your insurer through phone or email. You can also contact customer support through online chat.

Log in to the ‘Visit’ app with the same mobile number that was used during the policy purchase. Click on ‘Consult Now’ and choose your tele consultation doctor or video doctor consultation. The doctor will connect with you soon.

You can connect with your regular tele consultation doctor on the ‘Visit’ app by requesting for a consultation.

Online consultations generally last for around 15 minutes. They can be extended to up to 30 minutes on request with the doctor.

The ‘Visit’ app has qualified and experienced general physicians and specialists, giving you access to expert healthcare.

You typically can receive a diagnosis through online doctor consultation. It depends on your medical symptoms and complaints.

You can avail of the benefits of Tele OPD Consultations if you are aged between 18 and 55 years.

You get unlimited video and voice consultations with general physicians against relevant premium charges.

Check your policy terms and talk to your insurer for clarity.