
Key Highlights
- Deactivating your current FASTag is the first step in transferring to a new bank.
- Applying for a new FASTag with your preferred bank can be done online or offline.
- Linking your new FASTag to your vehicle and bank account completes the transfer process.
- Regularly monitoring your FASTag balance and transactions ensures hassle-free toll payments.
If you are using FASTag for seamless toll payments but want to switch to a different bank, changing your FASTag account is a straightforward process. Whether it's due to better services, attractive offers, or the need to consolidate accounts, transferring your FASTag to a new bank ensures uninterrupted toll transactions.In this article, we'll walk you through the simple steps to change your FASTag bank and smooth the transition.
Why Change Your FASTag Bank?
There are several reasons why you might need to change your FASTag bank. One common scenario is when the Reserve Bank of India (RBI) bans the services of your current FASTag issuing bank due to non-compliance issues. In such cases, your existing FASTag becomes inoperable, and you must transfer to a new tag issued by a different authorised bank.Another reason to switch banks is to take advantage of better services and incentives. Banks compete to attract FASTag users by offering convenient recharge options, cashback deals, and mobile banking integrations. Exploring other banks' offerings can reveal FASTag plans that better suit your needs and provide added benefits. Read More: A Detailed Guide on FASTag Balance Check
Steps to Transfer Your FASTag Account
Here are the steps you must follow to transfer your FASTag account to another bank: Step 1: Deactivate Your Current FASTag To begin the transfer process, you need to deactivate your existing FASTag.
- Contact the customer support of your current issuing bank and request account deactivation.
- Provide necessary details like your vehicle registration number, FASTag ID, and other relevant information.
- Once your request is processed, you'll receive confirmation of the deactivation .
Alternatively, you can deactivate your FASTag online through the issuer bank's website or app. Log in, navigate to the FASTag section, select your tag ID, and choose the deactivation option. Follow the prompts to complete the process. Step 2: Apply for a New FASTag After deactivating your old tag, it's time to apply for a new FASTag with your preferred bank. You can apply either online or offline, depending on your convenience. For online applications :
- Visit the chosen bank's website.
- Fill out the FASTag application form.
- Provide your vehicle details.
- Upload scanned copies of required documents like the Registration Certificate (RC) and KYC documents.
- Make the necessary payment.
The bank will then mail the new FASTag to your registered address.
If you prefer an offline application:
- Visit your nearest bank branch or Point of Sale locations like toll plazas to get a FASTag over the counter.
- Submit the required documents.
- Make the payment and collect your new tag on the spot.
The documents needed for a FASTag application typically include:
- Vehicle Registration Certificate (RC)
- KYC documents (PAN card, ID and address proof like Aadhaar, passport, driver's licence)
- Vehicle owner's photograph
Step 3: Link Your New FASTag Once you receive your new FASTag, the final step is to link it to your vehicle and bank account or prepaid wallet.
- Affix the FASTag sticker on your vehicle's windshield as per the provided instructions.
- Log in to the issuing bank's FASTag portal using the given credentials and enter the necessary details to activate your tag.
- Link the FASTag with your bank account or prepaid wallet to enable automatic toll deductions.
Tips for a Smooth FASTag Transfer
To ensure a seamless transition when you change your FASTag bank, keep these tips in mind:
- Use up your old FASTag's balance before deactivating the account , as it cannot be transferred to the new tag. Alternatively, you can request a refund from your previous issuing bank.
- Avoid having multiple active FASTags for the same vehicle to prevent double toll deductions. The National Highway Authority of India (NHAI) mandates that only one FASTag can be active per vehicle.
- Keep your KYC details updated with the new FASTag issuing bank to avoid any delays in activation. Providing accurate and current information ensures a smooth transfer process.
- Plan your transfer to prevent any disruption in your FASTag services during the switch. Allow sufficient time for deactivation, application, and activation of the new tag.
- Regularly monitor your FASTag-linked bank account for proper toll deductions and maintain a sufficient balance. This helps avoid penalties and ensures uninterrupted toll payments.
Enjoy Seamless Toll Payments with Your New FASTag
Changing your FASTag bank is a simple process that ensures continued convenience and benefits while travelling on toll roads. By following the step-by-step guide and tips provided, you can transfer your FASTag account to a new bank smoothly and efficiently.Whether you're switching due to better offers, consolidating accounts, or complying with regulations, maintaining an active FASTag is essential for hassle-free highway journeys.
With your new FASTag bank, enjoy seamless toll transactions, digital payment records, and a smoother travel experience across India's extensive road network.
FAQS - FREQUENTLY ASKED QUESTIONS
Can I have multiple FASTag accounts for the same vehicle?
No, you can't. As per NHAI guidelines, only one active FASTag can be linked to a vehicle at a time. Having multiple tags can lead to double toll deductions.
Is it mandatory to change my FASTag bank if my current issuer is banned by RBI?
Yes, if your current FASTag issuing bank is banned by RBI, you must transfer to a new FASTag issued by a different authorised bank to continue using the electronic toll collection facility.
How long does it take to transfer my FASTag to a new bank?
The transfer process typically takes a few days, depending on the banks involved. It's advisable to initiate your FASTag transfer in advance to avoid any disruption in your FASTag services.
Can I transfer the balance from my old FASTag to the new one?
No, the balance from your old FASTag cannot be transferred to the new tag. You can either use up the balance before deactivating the old account or request a refund from the previous issuing bank.
What happens if I don't change my FASTag bank after my current issuer is banned?
If you continue using a FASTag issued by a banned bank, your tag will become inoperable, and you'll have to pay double the toll amount at plazas as a penalty for non-compliance.
How do I know if my new FASTag is successfully linked to my vehicle?
After activating your new FASTag, you'll receive a confirmation message from the issuing bank. You can also check the status of your FASTag linking through the bank's website or mobile app.
Can I apply for a new FASTag without deactivating my current one?
Yes, you can apply for a new FASTag with your preferred bank without deactivating your current one. However, make sure to deactivate the old tag before activating the new one to avoid double toll deductions.
Is there a fee for transferring my FASTag to a new bank?
Most banks do not charge a fee for transferring your FASTag account. However, you may need to pay for the new FASTag issuance and the initial deposit amount as per the new bank's policies.
What documents are required for FASTag application?
The documents required for a FASTag application typically include your vehicle's Registration Certificate (RC), KYC documents like PAN card and address proof, and a photograph of the vehicle owner.
How do I recharge my new FASTag after transferring to a different bank?
You can recharge your new FASTag through the issuing bank's website, or mobile app, or by visiting a physical recharge point like a bank branch or toll plaza. Link your FASTag to your bank account or prepaid wallet for automatic recharges.
The information contained herein is generic in nature and is meant for educational purposes only. Nothing here is to be construed as an investment or financial or taxation advice nor to be considered as an invitation or solicitation or advertisement for any financial product. Readers are advised to exercise discretion and should seek independent professional advice prior to making any investment decision in relation to any financial product. Aditya Birla Capital Group is not liable for any decision arising out of the use of this information.

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