
Sometimes we end up misplacing critical documents, no matter how cautious we are with them. Yes, we can get duplicate copies for some of these, but the process involves filing police reports and much running around.But with mutual funds, this is not the case, as there is a system in place for tracing lost mutual fund investment documents.
Tracing lost mutual fund investments
Investors can take any of the following ways given below that explain how to trace lost mutual fund investments:
1. Search with the help of CAS (Consolidated Account Statement)
The Asset Management Company (AMC) owning the fund periodically send investors what is known as the CAS, or the Consolidated Account Statement, on their email address. This makes tracing lost mutual fund investment that much easier.This is why: CAS contains all relevant information such as investor’s folio number, name and residential address, the number of mutual fund units owned, the investment’s Net Asset Value, the type of scheme etc.In case an investor loses the relevant documents, or mistakenly deleted previous CAS-related mails, or not subscribed to the service, the AMC can be requested to produce a duplicate CAS. This is also why it is important to keep the AMC informed of any changes the email address.An alternative to the CAS option to trace lost mutual fund investments documents is contacting the registrar and share transfer agent or RTA (e.g. Karvy or CAMS), who on request will send a consolidated statement of all mutual fund schemes the investor has invested in.
2. Visit the RTA office
Investors can also physically visit the RTA’s office to trace lost mutual fund investments with their problem; they will be required to produce their photo ID proofs and PAN card among other details, mobile number and address. The RTA will release the information asked for after verification.
3. MFCentral
Investors can purchase, redeem, and switch mutual fund units on the MFCentral online platform. If they lose their mutual fund documents, they can trace it on this platform.
4. CAS, for DEMAT account holders
Investors who maintain their accounts in DEMAT form can expect to receive a CAS on their registered E-mail ID on a monthly basis. This CAS will provide a comprehensive overview of their investments, including details of lost mutual fund investments. By accessing their E-mail ID, investors can easily trace the folio number of their lost mutual fund investment. Also Read: Why a Demat Account is Not Necessary For Mutual Fund Investment
5. Using old payment transactions
In the process of locating the folio number for the lost mutual fund investment, investors can rely on their old payment transactions. By referring to the payment receipts received for their previous investments in the fund, they can trace and identify the relevant mutual fund folio. However, it's essential to ensure that the investor's PAN is correctly linked to the investment account. In case of any discrepancies or errors in the mutual fund details, the investor may need to visit the Fund house in person and provide the accurate information along with the payment receipt to resolve the issue.
6. Search with the help of folio number
Investors can also use their folio number to trace the lost documents. Similar to a bank account number, the folio number is a unique number given to an investor by the AMC at the time of investing in a mutual fund scheme. This folio number remains constant for each investor across schemes, as long as the AMC remains the same. If investments are made with a different AMC, the investor’s folio number changes.This folio number makes it easy to track mutual fund investments made by an investor. This can be done in the following ways:
- Through online mode: Investors can log on to the app or website of AMC concerned using his or her given ID code and password, and access details of the holdings by entering the folio number.
- Through AMC office: Investors can physically visit the AMC’s office to trace lost mutual fund investments documents with the folio number and PAN card.
- Through RTA’s website: RTAs have websites that store information on mutual funds. Investors can access these using their folio number, or even PAN number and mobile number.
SEBI rules that can help
Two regulations laid down by market regulator SEBI (the Securities and Exchange Board of India) make tracing lost mutual fund investments easier for everyone involved. Let us have a look at these:First, if SIP investment is involved, investor must inform his or her bank of it. The bank will activate the ECS (Electronic Clearance Service) facility, which automatically debits the deposit amounts from the bank account as per the given schedule.But what also happens is that the investor is kept abreast of all bank transactions related to the mutual fund. It is also helpful in case the investor receives regular dividends.The second guideline that can help relates to bank details. Investors are required to provide the MC with the name on the bank account they will be using for dividends and redemption, along with the account number and the IFSC of the bank branch.This is to enable AMCs transfer dividends directly to the investor’s account. However, if the need arises, investors can use this source to trace their lost documents.
Conclusion
In its efforts to digitise India, the government has simplified many people's lives. Investments can be traced sitting in the comfort of home. But what it also means is that digitisation can help in tracing mutual fund investments.For instance, linking PAN with all the investments and banks has helped keep investments safe, but investors can use PAN to track their investments.Similarly, for tracing lost mutual fund investments, the folio number plays a crucial part, thanks to the digital trail. Also Read: Everything You Need To Know About Pan Card
FAQS - FREQUENTLY ASKED QUESTIONS
What to do if mutual fund certificate is lost ?
In case if you have lost you mutual fund certificate and are unable to retrieve the folio number, you can approach the Asset Management Office. By sharing your PAN details with the AMC, you can request a duplicate Consolidated Annual Statement containing the necessary investment information.
How to find details of an old mutual fund ?
A. Online Method: Investors can use websites and apps of AMCs or registrars like CAMS and Karvy to check their fund status using the folio number. Registration is required, and details like mobile number and PAN card are needed.
B. AMC Office: Visiting the AMC office allows investors to obtain printed statements by providing the folio number and PAN. However, if investments are spread across multiple AMCs, separate visits may be required.
C. Advisor Assistance: Investors who work with advisors can seek help from them to get in touch with the concerned AMC or registrar for the required details.
Can all money be lost in mutual fund ?
Yes, mutual funds can indeed lose money. Some types of mutual funds are more volatile, meaning they can provide excellent returns, but they also come with higher risks. So, while there is potential for significant gains, there's also a possibility of experiencing losses.
How to find the mutual fund amount after maturity ?
Investors without online access can check their old mutual fund balance by reaching out to the mutual fund company's customer service through phone or live chat on their website.
Where to find information about any mutual fund ?
Investors can find the fact sheet of a mutual fund on its official website. Alternatively, they can request a copy to be mailed to them by contacting the mutual fund company.
The information contained herein is generic in nature and is meant for educational purposes only. Nothing here is to be construed as an investment or financial or taxation advice nor to be considered as an invitation or solicitation or advertisement for any financial product. Readers are advised to exercise discretion and should seek independent professional advice prior to making any investment decision in relation to any financial product. Aditya Birla Capital Group is not liable for any decision arising out of the use of this information.

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