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Have you filed income tax returns and not yet received the income tax refund? Or is there any other concern that you want to address with the tax department? The Central Board of Direct Taxes i.e. CBDT, has introduced an online e-form mechanism to address all the problems related to taxes.Gone are the days when you had to personally visit the tax grievance cell of the IT department to lodge a complaint. There are now public helpline numbers through which you can file your tax-related complaints. If you want a faster and more efficient way to file your complaints to the IT department, it can now also be done online.Here are the different ways in which you can get in touch with the IT department for lodging a complaint online-
1. Complaint From the Income Tax Filing Website
Online complaints about income tax filing in India can be easily registered by visiting the official tax portal at www.incometaxindiaefiling.gov.in . Once on the website, look for the ‘e-Nivaran’ option in the top menu and click on it. It will redirect you to a new page with two options- Submit Grievance and View Grievance Status.Select 'Submit Grievance' and enter your PAN or TAN number . You will now have a grievance form that you can fill to file your complaint.
2. Complaint From CPGRAMS Website
CPGRAMS or Centralized Public Grievance Redress and Monitoring System is also an effective option to file your complaints regarding several government departments, including the IT department. Visit www.pgportal.gov.in and click on “Register New User” in the top menu. It is now mandatory to register on the website for lodging a complaint.Once registered, you can then log in to your account and click on “Lodge Public Grievance”. You will be redirected to a form where you can select the ‘Ministry/Department. Select IT Department here and fill the grievance form before clicking on ‘Submit’.
Common Reasons for Filing a Complaint with the IT Department
You can file a complaint with the IT department for several reasons. Some of the most common ones are-
- Black money or tax evasion
- Tax refund-related problems
- Grievance against a particular IT department/company/person
- Delay in returns processing
- NRI taxation
- Rectification as per Section 154(1)
- Registered personal details-related queries or problems
- Form 26AS and TDS related complaints
The Easy Way to File Complaints with the IT Department
The online complaint filing service offered by the IT department has been widely appreciated by the taxpayers. It is quick, easy, and the replies are generally received within 2-3 working days.
How To File Income Tax Complaints Online?
1. Visit the e-filing portal that is www.incometaxefiling.gov.in and click on the Nivaran option given on the top right-hand side of the page.2. Then click on ‘Submit Grievances’ and enter your TAN and PAN.3. Next, you need to login to the account that will land on an e-form page.4. Submit your PAN details there along with the grievance.5. Then provide your assessment year details, registered mobile number and email ID. Also, provide a brief description of your concern.6. A grievance reference number will be generated as you submit the complaint. Note this number as that will help you to track the status of your complaint.7. Then you need to click on the e-Nivaran option and ensure to enter the grievance reference number.
FAQS - FREQUENTLY ASKED QUESTIONS
How do I report someone to income tax in India ?
Reporting someone to income tax in India can be done through the Income Tax Department's online portal or by visiting a local tax office. Here are the steps to report someone to income tax in India:
Gather Information: Before reporting someone to income tax, you must have sufficient information regarding the individual's income, assets, and any tax evasion practices. This information can be obtained through sources like public records, financial statements, or personal observations.
File a Complaint: To report someone to income tax, you need to file a complaint with the tax authorities. You can do this by visiting a local tax office or through the Income Tax Department's online portal. Provide as much detail as possible about the individual's income, assets, and tax evasion practices.
Provide Evidence: To support your complaint, you need to provide evidence to the tax authorities. This evidence can include financial statements, bank statements, invoices, or any other documents that can prove the individual's tax evasion practices.
Follow up: Once you have filed a complaint, the tax authorities will investigate the matter. You may be called upon to provide additional information or evidence during the investigation. It is important to cooperate with the authorities and provide all requested information.
Maintain Confidentiality: While reporting someone to income tax, it is essential to maintain confidentiality to protect yourself and the individual. Avoid sharing any information about the complaint with unauthorized individuals or on social media.
Can I anonymously report someone to the income tax department ?
Yes, you can report someone to the Income Tax Department anonymously in India. The Income Tax Department has provided a facility for filing anonymous complaints online. To file an anonymous complaint, you can visit the Income Tax Department's online portal and click on the 'File Complaint' tab. From there, select the option to file an anonymous complaint.
In the complaint form, you will need to provide details of the individual, their income, and any tax evasion practices you are aware of. It is essential to provide as much detail as possible while filing an anonymous complaint to help the tax authorities investigate the matter.
However, please note that the Income Tax Department may not take action based solely on an anonymous complaint. The tax authorities may require additional evidence to proceed with an investigation. Therefore, if you have concrete evidence of tax evasion, it is recommended to provide your contact details in the complaint form so that the tax authorities can reach out to you for further information.
What is the penalty for filing a false tax return ?
Filing a false tax return is a serious offense, and penalties are imposed by the tax authorities in India. The penalty for filing a false tax return depends on the severity of the offense and the amount of tax involved. Here are the penalties for filing a false tax return in India:
Penalty for Under-reporting Income: Under-reporting income occurs when the taxpayer does not report all their income or reports less income than the actual amount earned. The penalty for under-reporting income is 50% of the tax payable on the under-reported income.
Penalty for Misreporting Income: Misreporting income occurs when the taxpayer provides false information in their tax return or understates their income intentionally. The penalty for misreporting income is 200% of the tax payable on the misreported income.
Penalty for Concealment of Income: Concealment of income occurs when the taxpayer intentionally conceals their income or provides false information to the tax authorities. The penalty for concealment of income is 100% to 300% of the tax payable on the concealed income.
Prosecution: In addition to the above penalties, the tax authorities may also initiate criminal proceedings against the taxpayer for filing a false tax return. If convicted, the taxpayer may face imprisonment and/or a fine.
It is essential to note that the tax authorities can also charge interest on the tax due from the date of the original tax return's filing deadline until the tax is paid.
The information contained herein is generic in nature and is meant for educational purposes only. Nothing here is to be construed as an investment or financial or taxation advice nor to be considered as an invitation or solicitation or advertisement for any financial product. Readers are advised to exercise discretion and should seek independent professional advice prior to making any investment decision in relation to any financial product. Aditya Birla Capital Group is not liable for any decision arising out of the use of this information.
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