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Track GST Payment Status and GST Payment Failures

Posted On:13th Dec 2019
Updated On:16th Jan 2025
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Key Highlights:

  • Track your GST payment status online on the GST portal.
  • Two methods are available: Before logging in and after logging in.
  • Learn the meaning of "PAID" and "FAILED/NOT PAID" statuses for GST payment status check .
  • View and download payment receipts.
  • Find solutions to common GST payment status tracking issues and track your GST payment status quickly and easily.

Know Your GST Payment Status

Making GST payments is crucial, but keeping track of your GST payment status can be equally important. This guide explains how to check your GST payment status on the GST portal in two ways: before and after logging in.

Who Can Track GST Payment Status?

Anyone who has registered for GST and paid their dues can track their GST payment status. This includes:

  • E-commerce businesses collecting taxes can track their GST payment status.
  • Individuals supplying goods and services across states (inter-state) can track their GST payment status.
  • Individuals supplying goods and services within a state (intra-state) can also track their GST payment status.
  • People liable to deduct TDS (Tax Deducted at Source)
  • Those filing late returns can also track their GST payment status.
  • Anyone making other payments required by the GST Act.

Also Read: GST Payment Online – How to Make GST Payments Online?

Tracking GST Payment Status Before Logging In (Pre-Login):

  1. Access the GST Portal: Visit https://www.gst.gov.in/ .
  2. Navigate to Payment Tracking: Under the "Services" tab, click "Payments" and then "Track Payment Status."
  3. Enter Your Details: Provide your GST Identification Number (GSTIN) and Challan Identification Number (CPIN). You'll also need to enter the captcha code displayed.
  4. Check GST Challan Payment Status: Click "Track Status" to see your payment status. It will be displayed as either "PAID" or "FAILED/NOT PAID."

What the GST Challan Status Means:

  • PAID: Your payment has been successfully processed.
  • FAILED/NOT PAID: The payment failed. If you used e-payment, you can click "VIEW CHALLAN" to attempt payment again.

Viewing Details and Receipts:

  • PAID Status: If your payment is "PAID," a "VIEW RECEIPT" button will appear. Click it to view and download your receipt.
  • FAILED/NOT PAID Status: You can download a copy of the challan for your records by clicking "Download."

Also Read: GST Invoicing 101: Formats, Rules, and Types Explained

Tracking GST Challan Status After Logging In (Post-Login):

  1. Log In to the GST Portal: Enter your credentials and access your GST account.
  2. Go to Challan History: Click "Services," then "Payments," and finally "Challan History."
  3. Search for Challan: You can search by CPIN or date to find the specific challan you're interested in.
  4. View Details: Click on the challan to see its status and other details. Similar to the pre-login method, you can view or download the challan and receipt based on its status.

Troubleshooting Common GST Payment Status Issues:

  1. CPIN vs. CIN: CPIN stands for Common Portal Identification Number and is generated before payment. CIN, or Challan Identification Number, is a 17-digit code issued after successful payment.
  2. Duplicate Debits: If your account is debited twice for the same transaction, contact the GST Helpdesk at 0120-4888999 or email helpdesk@gst.gov.in (if both transactions appear in the Electronic Cash Ledger). For a single transaction showing up, contact your bank (it might be a bank error).
  3. Re-initiating Payment: You can use a different bank account to re-initiate payment if the initial attempt fails.
  4. Offline Payments After Expiry: GST challans are valid for 15 days. If you make an offline payment (cash/cheque/DD) after the expiry date, even if the bank accepts it, the GST portal may reject it. You'll need to get a refund from the bank and generate a new challan online.
  5. Payment Server Downtime: If your net banking payment is deducted but you receive a server down message, check the challan history. If it shows "INITIATED," the payment is processing. If it's "FAILED," create a new challan. Depending on the status, the debited amount may be reflected or returned within 24 hours.
  6. Cheque Payments: Make checks payable to "GST Payments."
  7. Filling Up Challans: All challans must be generated online, even for over-the-counter payments (cheque/cash/DD). Print out the challan for offline payments.
  8. Incorrect Challan Submissions: You can edit a challan within seven days of initially saving it if the CPIN hasn't been generated. Once the CPIN is created, generate a new challan; the incorrect one will expire after 15 days.
  9. Next Steps After Filling Challan: After filling the challan, choose a payment method and complete the transaction.
  10. Correcting Incorrect Challans: If the CPIN isn't generated, edit the challan within seven days of saving the form.

Also Read: TDS Challan Correction Online: Step-by-Step Guide

Stay GST Compliant: Track Your GST Payment Status with Ease

Maintaining accurate records of your GST payments is crucial for a healthy tax filing process . If you find tax filing tedious, you can use Aditya Birla's assisted tax filing . It won't only guide you but it will also make your tax filing process a breeze. This guide has equipped you with the knowledge to track payment status GST on the portal, both before and after logging in. Remember, prompt tracking allows you to address any discrepancies quickly and avoid potential penalties. By staying informed and proactive, you can ensure a smooth and efficient GST payment experience.Ready to make the most of your money? Start your tax planning journey now!

FAQS - FREQUENTLY ASKED QUESTIONS

Can I check my GST payment track without logging in ?

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What do the statuses "PAID" and "FAILED/NOT PAID" mean in GST payment status ?

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How long does it take for the GST challan payment status to update as "PAID" ?

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Can I track the status of a corrected challan ?

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What if I don't receive a CPIN after generating a challan ?

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Is there a deadline to track my GST payment ?

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Can I view or download a receipt for my GST payment?

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What payment methods can I use for GST payments?

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How can I find help if I encounter issues tracking my GST payment status?

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What happens if I make a mistake while filling out the challan form?

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Disclaimer

The information contained herein is generic in nature and is meant for educational purposes only. Nothing here is to be construed as an investment or financial or taxation advice nor to be considered as an invitation or solicitation or advertisement for any financial product. Readers are advised to exercise discretion and should seek independent professional advice prior to making any investment decision in relation to any financial product. Aditya Birla Capital Group is not liable for any decision arising out of the use of this information.



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