Empowering Transactions, Anytime, Anywhere

Yes, you can use UPI to send money to someone who does not have a UPI ID. You can simply enter the recipient's bank account details to make the payment.

You can ensure the security of your UPI transactions by keeping your UPI PIN and mobile device secure, avoiding sharing your UPI PIN with anyone, and monitoring your account activity regularly.

If your UPI transaction fails, check your account balance, ensure that you entered the correct UPI ID and PIN, and retry the transaction. If the issue persists, contact our customer support for assistance through the ‘Support’ option.

You can also raise a query/complaint for specific transactions through 'Transaction History' through these steps:

• Click on ‘Transaction History'

• Click on the specific transaction or click on the 3 dots.

• Click on the 'Raise issue' option.