Pay with Ease Over a Phone Call

UUPI PIN is a 4-6 digit pass code you create/set during first time registration with the Mobile App/IVR/any other channel. You have to enter this UPI-PIN to authorize all bank transactions. (Note: Banks issued MPIN is different from the UPI UPI-PIN) Note: Please do not share your UPI-PIN with anyone.

If customer enter wrong UPI PIN, transaction will fail and you have to start the process again. In case customer enter wrong UPI PIN multiple times, bank will temporarily block sending money using UPI form his Bank Account

Follow the below mentioned steps:

• Customer has to call on the IVR number

• Select the language by clicking on the number that refers to the language

• Choose to register your bank account

• Customer has to enter debit card details

• Customer has to enter UPI PIN

Yes, you can change or reset your UPI PIN for UPI 123PAY. Below are the steps to change or reset your UPI PIN for UPI 123PAY:

• Customer has to call on the IVR number

• Go to settings (Manage your account)

• Click on the number that refers to update UPI PIN

• Then you are required to enter your current UPI PIN and then enter your new UPI PIN twice

• Your UPI PIN has been changed successfully

IVR is one of the methods to make UPI transactions through feature phones.

You will dial a number from your feature phone/smartphone and hear voice menu for various services. Select service you want to use, validate the beneficiary and enter UPI PIN for a successful transaction.

Yes, customer can select languages from a list of languages provided to them while using UPI 123PAY. The below mentioned languages are supported on UPI 123 PAY:

• English

• Hindi

• Kannada

• Tamil

• Bengali

• Malayalam

• Telegu

More languages will be added soon