Aadhaar Complaints Status, Enquiry and Redressal

The Aadhaar card is one of the most used identity proofs in India. At times, you may need to enquire about or raise complaints about certain Aadhaar-related services. UIDAI (Unique Identification Authority of India) provides a simple-to-use but comprehensive grievance redressal portal for all Aadhaar card complaints.In this blog, you will learn about the various grievance redressal channels, the details for registering Aadhaar card complaints, and how to perform an Aadhaar complaint status check.

• Registering an Aadhaar-related complaint and checking the status is convenient.
• You can check the Aadhaar complaint status by phone, e-mail, website, post, visiting a regional office, and through CPGRAMS (Centralised Public Grievance Redress and Monitoring System).
• You can use the Aadhaar Mitra chatbot to solve your Aadhaar-related queries.
• You should only use authorised mediums to raise an Aadhaar complaint .

UIDAI has established a comprehensive grievance redressal system to address your queries and complaints regarding Aadhaar not generated, updates, authorised operator and enrollment agencies, and any other related services.You can use various channels to register and check Aadhaar complaint status like:

• Toll-free phone number.
• Aadhaar Mitra , a chatbot.
• UIDAI website.
• E-mail.
• India post/ courier/ hand-delivered letters.
• Social media.
• Offline at UIDAI regional offices.
• Public grievance portal (CPGRAMS).

You can register your complaint or make an Aadhaar complaint status check by dialling 1947, a toll-free number. You can select either IVRS support, available 24*7 or connect with a support executive from Monday to Saturday, 7 a.m. to 11 p.m., and Sunday, 8 a.m. to 5 p.m.

Ways to Check Aadhaar Complaint Status by Chatbot

Aadhaar complaint status check can be raised through UIDAI's chatbot service, 'Aadhaar Mitra, ' through the official website. This chatbot is AI/ML equipped to provide satisfactory responses to your queries and enhance your overall experience.

Ways to Check Aadhaar Complaint Status Through UIDAI Website

You can raise a complaint or check the complaint status by visiting the official UIDAI website. Under the ‘Contact and Support’ tab, you can select the ‘Grievance Redressal Mechanism.’Here, you can either select ‘Grievance and Feedback’ to raise a complaint or ‘Check Grievance/ Feedback Status’ to get an update. You will need to add your details, such as name, mobile number, and related documents. You will also need to type the Captcha for verification, post which your complaint will be lodged.

Ways to Check Aadhaar Complaint Status Through E-mail

You can send your complaint regarding Aadhaar-related services to UIDAI via e-mail.

Process to Check Aadhaar Complaint Status Through Post

You can raise a grievance or check its status in hard copy format through India Post/ courier/ hand-delivered letters to the UIDAI headquarters or regional offices. The address to send your complaints to the headquarters is:Unique Identification Authority Of IndiaGovernment of IndiaBangla Sahib Rd, Behind Kali Mandir,Gole Market, New Delhi - 110001.The details of regional offices can be found on the UIDAI website. Also Read: How To Download the MAadhaar App On Android and iOS devices?

Process to Check Aadhaar Card Complaint Through Social Media

Grievances can be raised through various social media platforms, such as Facebook, Instagram and YouTube. You can post your grievances or request for status check, tag UIDAI, or directly message on the support page on these channels.

Aadhaar Complaint Status Check by Visiting Regional Office

If you wish, you can visit your nearest UIDAI regional office to raise a grievance or to check your Aadhaar card complaint status.

Aadhaar Card Complaint Status Through Public Grievance Portal (CPGRAMS)

You can register your Aadhaar card complaint through the CPGRAMS at its official portal. This online platform is available 24/7. Once you register your grievance, it is examined internally and your Aadhar complaint is forwarded to the concerned division/regional office for necessary action.

UIDAI ensures that you can easily register any Aadhaar service-related complaint and check the complaint status. You can register your grievances through various channels, including phone, e-mail, and the web portal. You can expedite the resolution process by providing your Enrollment ID (EID), update request number (URN), or service request number (SRN) wherever needed.For further insights into financial services and more, consider visiting the ABCD website , which offers a wealth of useful information and financial services.