How To Update KYC For FASTag Online & Offline

• FASTag eliminates the need to make cash payments and the waiting time at toll plazas, making your journey enjoyable.
• The process of FASTag KYC update can be initiated both online and offline. You can choose the mode that suits your convenience.
• Documents required to execute the FASTag KYC update process include ID and address proof, your vehicle’s registration certificate, etc.

Imagine it is a long weekend and you are excited for a relaxing getaway. Your drive has been smooth and suddenly, you are stopped at the toll plaza; even when the FASTag sticker is affixed on the windshield.This unexpected delay may be due to improper KYC details linked to your FASTag. You must ensure a journey as smooth as a breeze by completing the FASTag KYC update process.You can initiate the process of FASTag KYC update online and offline. Continue reading as we explain the FASTag KYC update process.

There are different ways to execute the FASTag KYC update process. Let’s explore them one by one. Steps to update FASTag KYC Online Here is the process typically followed to initiate the FASTag KYC update online:

• Step 1: Log in to the FASTag provider’swebsite (NHAI, Google Pay, etc) or your bank's internet/mobile account.
• Step 2: Go to ‘Account Settings’ and select the ‘KYC’ option.

If you have logged in to your bank account, you may have the ‘FASTag’ option under ‘Services’. Thereafter, select the option indicating KYC update.

• Step 3: Enter the relevant details and upload the necessary documents.
• Step 4: Verify the details before submitting.
• Step 5: You will receive a confirmation after your KYC update request is processed.

Note :Login to your mobile/internet banking account where you have taken the FASTag from a bank. Certain banks also offer the video KYC feature to update FASTag KYC quickly. Steps to update FASTag KYC Offline In case you are more comfortable with in-person interactions, you can update your FASTag KYC offline:

• Step 1: Head to the nearest branch of your FASTag issuer.
• Step 2: Ask for the applicable KYC form.
• Step 3: Fill in the details asked for, submit the form, and share the relevant documents.
• Step 4: Expect the service representative to reach out to you once your request is processed.

Normally, you need to submit the documents listed below to update your FASTag KYC:

• Registration Certificate: Submit your vehicle’s registration certificate to conduct the FASTag KYC update process.
• Identity Proof : Proof of identity includes your Aadhaar card, passport, driving licence, etc.
• Address Proof : Some examples of proof of address are an Aadhaar card, passport, voter ID, etc.
• Passport-Size Photographs: Passport-sized photographs are usually required for initiating the FASTag KYC update process.

The amount in your FASTag wallet depends on whether it is a KYC complaint wallet or not. Here’s why:

• Minimum KYC Wallets: In the case of minimum KYC wallets, there is a monthly capping of ₹10,000 on loading and usage. Also, these wallets are valid for 24 months, after which they are credit-frozen to meet regulatory guidelines.

You must note that you should convert the minimum KYC wallet into a full KYC wallet within the above timeframe.

• Full KYC Wallets: In such wallets, you get unrestricted usage and extended validity. However, the maximum balance allowed is ₹2 lakh at any given time.

You can quickly check the status of your FASTag KYC. Here are the steps usually followed:

• Step 1: Visit the portal of your FASTag issuer.
• Step 2: Look for an option indicating profile details.
• Step 3: Navigate to the relevant option signifying KYC status to check for an update.

Updating FASTag KYC doesn’t take much time. It lets you enjoy the benefits of FASTag and drive through toll plazas without worrying about cash payments or long queues. You can make your drives even more enjoyable and worry-free by purchasing comprehensive car insurance . A suitable car insurance policy protects you from financial liabilities arising from unexpected events. Also Read: How to get FASTag Online in 5 Easy Ways?