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Issue Type

Unable to view transaction history

Initial Response

Please try the following steps  :
1. Logout and relogin again in the app. 
2. Reset mobile network and try again. 
3. Is Your network  temporarily down or experiencing higher traffic than normal. 
4. Turn your device off, then turn it on again.
If the issue still persists, please attach the screenshot of the error you are facing and email to us at Care.digital@adityabirlacapital.com . We will take up the issue with our technical experts, and get back to you within 2 working days

Agent Action

...

Response

-

SR Closure Comment

As per telephonic discussion, please try the following steps  :
1. Logout and relogin again in the app. 
2. Reset mobile network and try again. 
3. Is Your network  temporarily down or experiencing higher traffic than normal. 
4. Turn your device off, then turn it on again.
If the issue still persists, please attach the screenshot of the error you are facing and email to us at Care.digital@adityabirlacapital.com . We will take up the issue with our technical experts, and get back to you within 2 working days