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Issue Type

Unable to link Rupay Card

Initial Response

If you're facing difficulties linking your RuPay card, here are some things to check:
1. Make sure your bank supports UPI payments using RuPay cards.
2. Check the list of banks that support UPI payments through RuPay cards.
3. Ensure the mobile number registered with your bank and our app is the same.
4. Confirm that your RuPay card is active, not expired, and has enough funds.
5. Enter a valid OTP and ensure you type in the correct card details.
6. Check that your network connection is stable and strong.
If the issue persists, it might be temporary. Please try again later.

Agent Action

...

Response

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SR Closure Comment

If you're facing difficulties linking your RuPay card, here are some things to check:
1. Make sure your bank supports UPI payments using RuPay cards.
2. Check the list of banks that support UPI payments through RuPay cards.
3. Ensure the mobile number registered with your bank and our app is the same.
4. Confirm that your RuPay card is active, not expired, and has enough funds.
5. Enter a valid OTP and ensure you type in the correct card details.
6. Check that your network connection is stable and strong.
If the issue persists, it might be temporary. Please try again later.