Customer Acquisition and Recovery
| Information about loan product |
Personal Loan |
| Lenders Name |
Aditya Birla Capital Ltd |
| Name of Lending Service Provider (LSP) |
Finnovation Tech Solutions Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Partner Name: Finnovation Tech Solutions Private Limited
GRO Name: Ms. Asharani Address: Finnovation Tech Solution Private Limited, 4th Floor, Anjaneya Techno Park, No. 147, HAL Old Airport Road, ISRO Colony, Kodihalli, H.A.L II Stage, Bangalore, Bangalore North, Karnataka, India, 560008 Contact: 080-44292200 / 080-68534522 Email : help@kreditbee.in |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to Sachet portal |
Sachet (rbi.org.in) |
| Privacy policy of the partner |
https://www.kreditbee.in/privacy-policy |
| Additional details | Kreditbee additional links |
Customer Acquisition and Recovery
| Information about loan product |
Personal Loan |
| Lenders Name |
Aditya Birla Capital Ltd |
| Name of Lending Service Provider (LSP) |
OnEMI Technology Solutions Limited ( Kissht ) |
| Particulars of Customer Care /Grievance redressal mechanism |
GRO Details
Name: Reefat Shaikh Email :- care@kissht.com Phone: 08044745952 Address:10th Floor, Tower 4, Equinox Park, LBS Marg, Kurla West, Mumbai, Maharashtra 400070 |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to Sachet portal |
Sachet (rbi.org.in) |
| Privacy policy of the partner |
https://www.kissht.com/privacy-policy |
Customer Acquisition and Recovery
| a) Information about loan product |
Personal Loan |
| b) Lenders Name |
Aditya Birla Finance Ltd |
| c) Name of Lending Service Provider (LSP): |
Dreamplug Technologies Private Limited (CRED) |
| d) Particulars of Customer Care /Grievance redressal mechanism |
Partner Name: Dreamplug Technologies Private Limited GRO Name: Atul Patro GRO Contact: Grievance Redressal Form (via the following link: https://app.cred.club/k63y/8lqxt1uy - GRO address: The GRO address is as follows: Grievance Redressal Officer, No. 769 and 770, 100 Feet Road, 12th Main, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka, India - 560038. GRO Email ID: grievanceofficer@cred.club |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| e) Link to sachet portal- |
Sachet (rbi.org.in) |
| f) Privacy policy of the partner : |
https://cred.club/legal/privacy |
Customer Acquisition and Recovery
| Information about loan product |
Personal Loan |
| Lenders Name |
Aditya Birla Capital Ltd |
| Name of Lending Service Provider (LSP) |
One Mobikwik Systems Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Principal Nodal Officer – Deepak Gagneja Nodal Officer – Prashant Gandhi Phone: 08069898317 Email :- nodal@mobikwik.com https://www.mobikwik.com/grievancepolicy |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to Sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
https://www.mobikwik.com/privacypolicy |
Customer Acquisition and Recovery
| Information about loan product |
Loan Against Property (SME) & Unsecured Business Loan |
| Lenders Name |
Aditya Birla Capital Limited |
| Name of Lending Service Provider (LSP) |
Brand Name: BAJAJ MARKETS Registered Name: Bajaj Finserv Direct Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
|
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Personal Loan |
||
| Lenders Name |
Aditya Birla Capital Limited |
||
| Name of Lending Service Provider (LSP) |
Dreamplug technologies | ||
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
||
| Link to sachet portal |
www.sachet.rbi.org.in |
||
| Privacy policy of the partner |
Prefr Privacy Policy |
| GRO Name |
Mr. Sumit Sharma |
| Designation |
Head of Operations |
| GRO Email ID |
nodal.officer@prefr.com |
| GRO Contact No. |
040-69882777 |
| GRO Address |
2nd Floor, Block 2, My Home Hub, Hitech City Rd, Patrika Nagar, HITEC City, Hyderabad, Telangana 500081 |
Customer Acquisition and Recovery
| Information about loan product |
Persoanl Term loan |
| Lenders Name |
Aditya Birla Capital Limited |
| Name ofLending Service Provider (LSP) |
Capfloat Financial Services Pvt Ltd (Axio) |
| Particulars of Customer Care /Grievance redressal mechanism |
Partner Name: Capfloat Financial Services Pvt LTD GRO Name : Mr. Yasaswi B S GRO Email ID : pno@axio.co.in |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Personal Loans |
| Lenders Name |
Aditya Birla Capital Limited |
| Name of Lending Service Provider (LSP) |
Google India Digital Services Private Limited |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
https://policies.google.com/privacy |
| Partner GRO Name |
Sascha Baljeet Gill |
| Partner GRO Email Id |
nodal-grievance-lending@google.com |
Customer Acquisition and Recovery
| Information about loan product |
Personal Loan |
| Name of Lending Service Provider (LSP) |
Angel One Limited |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| GRO Name |
Gable Fernandes |
| GRO Email ID |
lendingsupport@angelbroking.com |
| GRO Contact No. |
8655731284 |
| GRO Address |
Angel One Limited, Registered Office: 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai - 400093 |
| Partner Privacy Policy Link |
https://www.angelone.in/privacypolicy-digital-lending |
Customer Acquisition and Recovery
| Information about loan product |
Business Term loan |
| Lenders Name |
Aditya Birla Capital Limited |
| Name of Lending Service Provider (LSP) |
Epimoney Private Limited |
| GRO |
GRIEVANCE REDRESSAL MECHANISM - Flexiloans |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy Policy |
FlexiLoans - Regulatory |
Customer Acquisition and Recovery
| Information about loan product |
Personal Loan |
| Lenders Name |
Aditya Birla Capital Limited |
| Name of Lending Service Provider (LSP) |
Aditya Birla Capital Digital Ltd. |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here Name: Sujatha Aroon Email : abcdl.Servicehead@adityabirlacapital.com Phone: 022-68323410 Address: 9th Floor, One World Center, Tower 1, Jupiter Mills Compound, 841 Senapati Bapat Marg, Elphinstone Road, Delisle Road, Mumbai, Mumbai, Maharashtra, India, 400013 |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to Sachet portal |
Sachet (rbi.org.in) |
| Link to CMS portal |
https://cms.rbi.org.in/cms/indexpage.html#eng |
| Privacy policy of the partner |
https://www.adityabirlacapital.com/app-digital/privacy-policy |
Customer Acquisition and Recovery
| Information about loan product |
Personal loans & Merchant loan |
| Lenders Name |
Aditya Birla Capital Limited |
| Name of Lending Service Provider (LSP) |
PhonePe Lending Services Private Limited |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
https://www.phonepe.com/privacy-policy |
| GRO details |
GRO Link |
Partner Website Link |
| Rithvi Somani (Nodal Grievance Redressal Officer) | 080-68727374 | https://grievance.phonepe.com/ | https://www.phonepe.com/lending/ |
Customer Acquisition and Recovery
| Information about loan product |
Term Loan (EDI) |
| Lenders Name |
Aditya Birla Capital Limited |
| Name of Lending Service Provider (LSP) |
Resilient Digi Services Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
| GRO Name |
Pushpender Kumar |
| GRO Email ID |
nodalofficer@bharatpemoney.com |
| GRO Contact No. |
9899355922 |
Customer Acquisition and Recovery
| Information about loan product |
Supply Chain finance loans |
| Lenders Name |
Aditya Birla Capital Limited |
| Name of Lending Service Provider (LSP) |
Get Clarity Fintech Solution Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Term loan |
| Lenders Name |
Aditya Birla Capital Limited |
| Name ofLending Service Provider (LSP) |
GROWW (NEOBILLION FINTECH PRIVATE LIMITED) |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Particulars of Customer Care /Grievance redressal mechanism
| GRO Name |
Mr. Vinaybabu K |
| GRO Contact No. |
9731448964 |
| GRO Email |
creditescalations@groww.in |
Customer Acquisition and Recovery
| Information about loan product |
Unsecured Lending- Cross sell Personal Loan |
| Lenders Name |
Aditya Birla Capital Limited |
| Name of Lending Service Provider (LSP) |
Home Credit India Finance Pvt Ltd |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Particulars of Customer Care /Grievance redressal mechanism
| GRO Name |
Mr. Vishal Sharma |
| GRO Contact No. |
0124 6628713 |
| GRO Email ID |
grievanceofficer@homecredit.co.in |
Customer Acquisition and Recovery
| Information about loan product |
Personal Loan |
| Lenders Name |
Aditya Birla Capital Limited |
| Name of Lending Service Provider (LSP) |
Navi finserv limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Vatsal Karnani(Navi finserv limited) | NA | gro.navifinserv@navi.com |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
| Partner Name |
GRO Name |
GRO Email ID |
GRO Contact No. |
| Navi finserv limited |
Vatsal Karnani |
gro.navifinserv@navi.com | +91-8147544555 |
Customer Acquisition and Recovery
| Information about loan product |
Personal Loan |
| Lenders Name |
Aditya Birla Capital Limited |
| Name of Lending Service Provider (LSP) |
Paisabazaar Marketing and consulting Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
| GRO Name |
Ms. Jyotsna Popli |
| GRO Email ID |
servicehead@paisabazaar.com |
| GRO Contact No. |
0124-3509999 |
Customer Acquisition and Recovery
| Information about loan product |
Term loan |
| Lenders Name |
Aditya Birla Capital Limited |
| Name ofLending Service Provider (LSP) |
Eduvanz Financing Private Limited |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Particulars of Customer Care /Grievance redressal mechanism
| GRO Name |
Harshvardhan Khangarot |
| GRO Contact No. |
022-4179 1756 |
| GRO Email |
harshvardhan.khangarot@eduvanz.com |
Customer Acquisition and Recovery
| Information about loan product |
Term loan |
| Lenders Name |
Aditya Birla Capital Limited |
| Name ofLending Service Provider (LSP) |
Bluebear Technology Private Limited |
| Particulars of Regulatory Disclosure |
Click here |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
| GRO Name |
Mr. Mohit Jain |
| GRO Email ID |
gro@propelld.com |
| GRO Contact No. |
9999079333 |
Customer Acquisition and Recovery
| Information about loan product |
Term loan |
| Lenders Name |
Aditya Birla Capital Limited |
| Name ofLending Service Provider (LSP) |
RamTirth Leasing and Finance Pvt Ltd |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Particulars of Customer Care /Grievance redressal mechanism
| GRO Name |
Jose Peter |
| GRO Contact No. |
9769205032 |
| GRO Email |
jose@arogyafinance.com |
Customer Acquisition and Recovery
| Information about loan product |
Term loan |
| Lenders Name |
Aditya Birla Capital Limited |
| Name ofLending Service Provider (LSP) |
K.M. Global credit Pvt ltd |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Particulars of Customer Care /Grievance redressal mechanism
| GRO Name |
Maria Nadar |
| GRO Contact No. |
8097400463 |
| GRO Email |
grievance@creditfaircapital.in |
Customer Acquisition and Recovery
| Information about loan product |
Term loan |
| Lenders Name |
Aditya Birla Capital Limited |
| Name ofLending Service Provider (LSP) |
Credenc Web Technologies Private Ltd |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Particulars of Customer Care /Grievance redressal mechanism
| GRO Name |
Mr. Nitish Dubey |
| GRO Contact No. |
18001210057 |
| GRO Email |
care@credenc.com |
Customer Acquisition and Recovery
| Information about loan product |
Business Term loan |
| Lenders Name |
Aditya Birla Capital Limited |
| Name ofLending Service Provider (LSP) |
Lendingkart finance limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Business Term loan |
| Lenders Name |
Aditya Birla Capital Limited |
| Name ofLending Service Provider (LSP) |
Indifi technologies pvt lmt |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Short tenure Supply Chain finance loans (Dealer Backed or Open Market) |
| Lenders Name |
Aditya Birla Capital Limited |
| Name ofLending Service Provider (LSP) |
Finagg Technologies Private Limtied |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Personal Term loan |
| Lenders Name |
Aditya Birla Capital Limited |
| Name of Lending Service Provider (LSP) |
Moneyview Limited (Formerly known as Moneyview Private Limited and Whizdm Innovations Private Limited) |
| Particulars of Customer Care /Grievance redressal mechanism |
Mr. Venkatraman Narayan| 08045692002 | grievance@moneyview.in |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
| Partner Name |
GRO Name |
GRO Email ID |
GRO Contact No. |
| Moneyview |
Mr. Venkatraman Narayan |
grievance@moneyview.in | 08045692002 |
Customer Acquisition and Recovery
| Information about loan product |
Postpaid Loan |
| Lenders Name |
Aditya Birla Capital Limited |
| Name ofLending Service Provider (LSP) |
PAYTM- One97 Communications Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Postpaid loan and Personal Term Loan: Mr. Aditya Ranade | 0120-5083345 | grievance-redressal_lending@paytm.com Paytm Merchant Loan: Mr. Sahil Kapoor| 0120-5083345 | grievance.businessloan@paytm.com |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
| Partner Name |
GRO Name |
GRO Email ID |
GRO Contact No. |
| Paytm-One97 Communication Limited Postpaid loan and Personal Term Loan |
Mr. Aditya Ranade |
grievance-redressal_lending@paytm.com | 0120-5083345 |
| Paytm-One97 Communication Limited Paytm Merchant Loan |
Mr. Sahil Kapoor |
grievance.businessloan@paytm.com | 0120-5083345 |
Customer Acquisition and Recovery
| Information about loan product |
Persoanl Term loan |
| Lenders Name |
Aditya Birla Capital Limited |
| Name ofLending Service Provider (LSP) |
Early Salary – Fibe (Social Worth Technologies Limited) |
| Particulars of Customer Care /Grievance redressal mechanism |
Fibe - Mr. Abhiroop Khairnar Early Salary – Mr. Amit Nosina |
| ABCLs GRO details |
Name: Arijit Sen Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
| Partner Name |
GRO Name |
GRO Email ID |
GRO Contact No. |
| Fibe (LSP) |
Mr. Abhiroop Khairnar |
grievance@fibe.com | 020676 39797 |
| Early Salary (Co Lending Partner) |
Mr. Amit Nosina |
grievance@earlysalary.com | 020676 39797 |