ABFL-Portfolio Collection Manager -Delhi

4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated 

Key Result Areas (Max 1325 Characters) 

Supporting Actions (Max 1325 Characters) 

Bkts Resolution and Inventory Management  

• Monitor and Control Bucket resolution.  

• Drive higher resolution rates resulting in reduced Stage 2 and 3. 

• Daily monitoring and regular reviews of delinquent portfolio 

Collections Agency Management 

• Liaise with agencies to drive collections processes efficiently. 

• Oversee selection processes for external agencies 

• Continuously monitor agency performance against set parameters and targets. 

• Exercise adequate control on agencies to ensure collection of overdue debts in a timely manner