Cluster Manager

Job Purpose

Responsible for new Business Partner acquisition and business generation from online lead as well as new Business partner acquisition and revenue generation through ABC SELECT Program. Drive various initiatives through ABC SELECT platform, run contests, lead management to ensure business growth.

Job Context & Major Challenges

Aditya Birla Money Ltd. (ABML) is primarily a Broking Company, deals in Equity, Commodity & Currency. Workforce of ~800 spread across ~40 locations with customer base of in excess of 3 lacs. Commodity operations are managed through its 100% subsidiary Aditya Birla Commodities Broking limited. ABML is one of the leading securities trading companies in the country. ABML operates in a fragmented equity broking business and has a daily turnover of close to 3,000 Crores with a market share of 1%. ABM works in a highly regulated environment with a host of regulators like SEBI, RBI, AMFI, FMC, IRDA etc. regulating its day to day operations. In addition to the regulator ABML is also subject to close monitoring and inspection through various agencies like NSE / BSE / NCDX / MCX / NSDL / CDSL etc. ABML also operates in a highly competitive market mainly in fragmented industry with ABML competition from major National Broking houses like ICICI Securities, HDFC Securities, Angel Broking, MOFSL etc. and a range of local Broking outfits.

Major Challenges :

Due to stiff competition from Discount broker and falling yields, acquisition of new business partner as per the quality and business standard of the ABM is a major challenge.

Critical skill sets that this profile requires are :

Excellent analytical, communication & presentation skills, a strong industry network and an ability to resource new business with a strategic vision to interpret market trends & high target & customer service orientationelopers for managing change during the UAT and post implementation phase. Impact Analysis of the ‘Change Requests’ on the system and follow up on bugs. It also includes Version up gradation and Product enhancement as and when required.
Product Support: Product support involves a series of activities which includes Providing Technical and Functional assistance to Internet clients throughout the trading hours and having a dedicated customer care desk for handling all types issues/queries.


Job Challenges:

Key Result Areas