Zonal Training Manager - Axis Bank Relationship

Job Purpose:

The primary purpose of this position is to implement the training architecture and roadmap for the assigned region for TPD channels. This role involves managing a team to train sales staff and enhance regional productivity through specific capability development interventions. It aims to build skills and improve performance to meet business objectives.

Job Context & Major Challenges:

• Context: The position focuses on implementing and managing training for TPD channels across the assigned region, contributing directly to sales staff capability and regional performance.

• Challenges:

  • Customizing training delivery to cater to the diverse needs of a large number of channel partners.

  • Ensuring optimal resource allocation for maximum productivity.

  • Dealing with ad hoc training requirements and the need for quick adaptation to new practices.

Key Result Areas (KRA):

1. Co-creation, Implementation & Institutionalization of Training:

   • Design and develop training architecture for the region based on local channel behavior, competencies, and market needs.

   • Align stakeholders to achieve productivity goals.

   • Manage regulatory changes and ensure smooth transitions with proper assessments.

2. Managing Training Delivery:

   • Ensure standardization of content delivery and adherence to predefined processes.

   • Analyze feedback from stakeholders and take corrective actions.

   • Ensure timely delivery of training programs according to the set calendar.

3. Stakeholder Engagement & Alignment:

   • Engage regularly with key distributors to identify and address specific training needs.

   • Provide ongoing support to distributors with differing business models.

4. Team Development:

   • Conduct regular trainer development reviews.

   • Provide coaching, feedback, and corrective actions to ensure team effectiveness.

5. Reporting & Adherence to Guidelines:

   • Ensure the timely submission of training-related reports and processes.

   • Strict adherence to reporting schedules and training delivery timelines.

Key Relationships:

• Internal:

  • Sales team, Product team, and Compliance departments for content and process approvals, regular feedback, and internal coordination.

• External:

  • Channel Partners, Vendors, and Training Facilities for collaboration, external vendor management, and training needs analysis.

This role requires excellent coordination, strong leadership, and the ability to adapt to the dynamic needs of the sales training landscape. The successful candidate will be instrumental in building a competent sales team and achieving the regional business goals.