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Aditya Birla Capital Limited (“ABCL”) is a listed systemically important non-deposit taking Non-Banking Financial Company (NBFC) and the holding company of the financial services businesses. ABCL and its subsidiaries/JVs provides a comprehensive suite of financial solutions across Loans, Investments, Insurance, and Payments to serve the diverse needs of customers across their lifecycles. Powered by over 63,750 employees, the businesses of ABCL have a nationwide reach with over 1,712 branches and more than 200,000 agents/channel partners along with several bank partners.
Nationwide Branches
1,712
No. of Employees
63,750+
Agents/Channel Partners
2,00,000+
Aggregate Assets
INR 5.50 Lakh Cr
Active Customer Base
39 Million
Consolidated Lending Book
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Aditya Birla Capital Limited
Aditya Birla Capital Limited (“ABCL”) is a listed systemically important non-deposit taking Non-Banking Financial Company (NBFC) and the holding company of the financial services businesses. ABCL and its subsidiaries/JVs provides a comprehensive suite of financial solutions across Loans, Investments, Insurance, and Payments to serve the diverse needs of customers across their lifecycles. Powered by over 63,750 employees, the businesses of ABCL have a nationwide reach with over 1,712 branches and more than 200,000 agents/channel partners along with several bank partners.
Nationwide Branches
1,712
No. of Employees
63,750+
Agents/Channel Partners
2,00,000+
Aggregate Assets
INR 5.50 Lakh Cr
Active Customer Base
39 Million
Consolidated Lending Book
INR 1.78 Lakh CrCorporate Governance Policies
Financial and Debt-Related Policies
Business and Partnership Policies
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Life Insurance
Health Insurance
Home Finance
Personal Finance
| Basic Details: Fill the required information about business, unit, location, position, reports to position and date of updation of JD |
Business | Financial Services | ||
Unit | Aditya Birla Health Insurance Company Ltd | ||
Location* | Thane, Maharashtra | ||
Poornata Position Number of the job |
| Reports to: Poornata Position Number |
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Poornata Position Title of the job |
| Reports to: Poornata Position Title |
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Function | Internal Audit | Reports to: Function | Audit Committee |
Department* | Internal Audit | Reports to: Department* | NA |
Designation of the Employee* | Functional & Offsite Auditor | Designation of the Manager * | Vertical Head - Functional Audits, and Team Lead – Offsite Audit |
Date of writing/updation of JD | Feb 2026 |
| 1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) * |
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2) Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job. * | |||||||||
Business Workforce Number | On Roll – 7000+ Offroll/ Part time – 4000+ | ||||||||
Unit Workforce Number | On Roll – 7 Offroll/ Part time – 2 | ||||||||
Function Workforce Number * | On Roll – 7 Off Roll – 2 | ||||||||
Department Workforce Number* | On Roll – 7 Off Roll – 2 | ||||||||
Other Quantitative and Important Parameters for the job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter* |
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| 3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section * |
About the Health Insurance Industry –
The Indian health insurance industry has emerged as one of the fastest-growing segments within the broader insurance ecosystem, driven by rising healthcare costs, increasing disease burden, and a growing awareness of financial protection. Since liberalisation in 2000, the sector has expanded significantly, with 30+ insurers (including standalone health insurers, general insurers, and life insurers) now offering health-related products. The pandemic further accelerated adoption, highlighting the need for comprehensive health coverage and preventive care. The industry’s gross written premium (GWP) crossed ?90,000 crore in FY 2024, accounting for over 35 % of the total non-life insurance market. Regulatory focus by IRDAI on improving product standardisation (e.g., Arogya Sanjeevani), claim transparency, and digital interoperability (through NHCX and Ayushman Bharat Digital Mission) has also enhanced consumer trust and industry maturity.
The sector is now shifting from a “pay for illness” model to a “care for wellness” paradigm, integrating preventive health management, digital health ecosystems, and real-time claim settlement platforms. New-age insurers and insurtechs are leveraging AI, data analytics, and machine learning to streamline underwriting, detect fraud, and personalise customer journeys. Distribution has diversified beyond traditional agents and bancassurance to digital marketplaces and embedded insurance models. With penetration still under 5 % of GDP and significant out-of-pocket expenditure (~50 % of total healthcare spend), the long-term growth potential remains immense. Going forward, the industry will be defined by innovation, affordability, interoperability, and wellness-centric solutions that make health protection more inclusive, efficient, and value-driven. About the Aditya Birla Health Insurance –
Founded in 2015 and commencing operations in October 2016, ABHI is a joint venture between Aditya Birla Capital Ltd. (ABCL) and South Africa’s Momentum Metropolitan Holdings Ltd (formerly MMI Strategic Investments). Over the years it has rapidly grown its footprint: covering 22 million+ lives, operating across 5,000+ cities, partnering with 20+ bancassurance alliances and engaging 140,000+ direct selling agents.
ABHI adopts a distinctive “Health First” business model — shifting from the traditional “buy and forget” mindset to one of “buy and engage.” The company’s mission is to proactively help customers build healthier lives by combining insurance protection with wellness programmes, incentivised behaviour (e.g., through the Activ Health suite), and digital experience. The core values emphasise trust, customer-centricity, innovation, and delivering value through prevention and healthy living.
ABHI has made tangible impact in the Indian health-insurance market:
* Expanded distribution capabilities via branches, digital partners, agency network and bancassurance, enabling deeper reach into both urban and semi-urban segments. * Established a wellness ecosystem (with products like Activ Health and campaigns like #JumpForHealth) that supports chronic-care management and rewards healthy behaviour. * Attracted significant investor interest: for example, a ?655 crore investment by Abu Dhabi Investment Authority (ADIA) for ~10 % stake anchored ABHI’s valuation at ~?6,650 crore, recognising its differentiated model and growth potential.
ABHI’s purpose centres on making health-insurance meaningful: not just covering hospital bills, but enabling healthier lives, reducing disease burden, and building long-term wellness habits. Its vision is to become India’s most desired and innovative health-insurer, delivering protection with a purpose. Through technology, data-driven insights, and digital platforms, the insurer aims to simplify access, speed up claim lifecycle, connect with customers seamlessly and provide value beyond conventional coverage.
In conclusion, ABHI stands out as a modern health-insurer with strong backing, ambitious growth, a wellness-centric philosophy and technology-enabled operations. Its differentiated business model — combining protection, prevention and engagement — positions it to capture rising demand in India’s health-insurance segment, while delivering value to customers, partners and stakeholders alike.
Key Challenges for the role –*
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4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)* | |
Key Result Areas * | Supporting Actions* |
Planning & Risk Assessment |
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Fieldwork & Testing |
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Development & Execution of CCM / Offsite Audits |
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Execution and Management of Offsite Audit Program |
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Issue Identification & Root?Cause |
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Reporting & Stakeholder Engagement |
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Action Plans & Follow?Up |
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Collaboration & Continuous Improvement |
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Use of Technology & Enhancement of CCM Capabilities |
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| 5) Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report) * |
NA |
| 6) Relationships:* Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives* | ||
| Relationship Type | Frequency | Nature |
Internal |
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Vertical Head – Functional Audits; Team Lead – Offsite Audit; HIA; Functional Heads (Finance, HR, Legal, Compliance, Ops); Risk & Compliance; IT | Regular | Functional |
External |
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External auditors/consultants for specialized reviews (as directed).
ABC – Head of CCM Consultants/Tool Vendors
| As and when needed | Clarificatory |
| 7) Organizational Relationships: Provide the structure for a level above and below the position for which this job description is written. Use position titles in the structured and indicate all the reports of the position. * |
| SIGN-OFF: Provide the name of the Manager and the jobholder. Signature needed for the hard copy of the JD. Hard copy to be maintained in the organizational record. * | ||
| Job Holder | Reports to – Manager |
Name |
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Signature (needed for the hard copy) |
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Date | ________ 2026 | ________ 2026 |
9 - 15 years
02 degree