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ABCL
Aditya Birla Capital Limited

Aditya Birla Capital Limited (“ABCL”) is a listed systemically important non-deposit taking Non-Banking Financial Company (NBFC) and the holding company of the financial services businesses. ABCL and its subsidiaries/JVs provides a comprehensive suite of financial solutions across Loans, Investments, Insurance, and Payments to serve the diverse needs of customers across their lifecycles. Powered by over 68,400 employees, the businesses of ABCL have a nationwide reach with over 1,740 branches and more than 200,000 agents/channel partners along with several bank partners.

Nationwide Branches

1,740

No. of Employees

68,400

Agents/Channel Partners

2,00,000+

Aggregate Assets

INR 5.91 Lakh Cr

Consolidated Lending Book

INR 2 Lakh Cr
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Job Description

Aditya Birla Health Insurance

BSM - Operations - Rajkot

Location: ABHI Rajkot, Gujarat
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Job Description

    • Developing and delivering effective  programmes targeted at call centre agents, specialists and support staff;
    • Identifying training and development needs within an organisation through job analysis, appraisal schemes and regular consultation with business managers and human resources departments;
    • Designing and expanding training and development programmes based on the needs of the organisation and the individual;
    • Working in a team to produce programmes that are satisfactory to all relevant parties in an organisation, such as line managers and Heads of Functions
    • Monitor the effectiveness of training interventions and provide additional training where required;
    • Work closely with the Business Analyst to understand, improve and document business processes
  • Completing all record keeping and administrative 
    • responsibilities for training including evaluation reports and monthly reports.
    • Ensuring that statutory training requirements are met;
    • Amending and revising programmes as necessary, in order to adapt to changes occurring in the work environment;
    • Helping line managers and trainers solve specific training problems, either on a one-to-one basis or in groups;
    • Having an understanding of e-learning techniques, and where relevant, being involved in the creation and/or delivery of e-learning packages;

Minimum Experience Level

3 - 7 years

Job Qualifications

Bachelor Of Commerce

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