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Aditya Birla Capital Limited
Aditya Birla Capital Limited (“ABCL”) is a listed systemically important non-deposit taking Non-Banking Financial Company (NBFC) and the holding company of the financial services businesses. ABCL and its subsidiaries/JVs provides a comprehensive suite of financial solutions across Loans, Investments, Insurance, and Payments to serve the diverse needs of customers across their lifecycles. Powered by over 63,750 employees, the businesses of ABCL have a nationwide reach with over 1,712 branches and more than 200,000 agents/channel partners along with several bank partners.
Nationwide Branches
1,712
No. of Employees
63,750+
Agents/Channel Partners
2,00,000+
Aggregate Assets
INR 5.50 Lakh Cr
Active Customer Base
39 Million
Consolidated Lending Book
INR 1.78 Lakh CrCorporate Governance Policies
- Policy for appointment of Statutory Auditors
- ABCL NRC Policy
- Corporate Social Responsibility
- Fair Practices Code
- Internal Guidelines on Corporate Governance
- Familiarization Programme for Independent Directors
- Disclaimers
- Ombudsman
- Privacy Policy
- Trademark Policy
- Vigil Mechanism / Whistle Blower Policy
- Regulatory Disclosure
Financial and Debt-Related Policies
Business and Partnership Policies
- Press Releases
- Our Digital Lending Platform Partners
- ABCL Collection and Recovery Agency List
- ABFL Terminated Collection and Recovery Agency List
- Importance of Following Repayment Schedule
- Scheme of Amalgamation
- SEBI Disclosures
- Interest Rates & Service Charges
- Discontinued Service provider list
- Terms & Conditions
- Fraud Awareness
- Archival Policy
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Job Description
ASM-Group-Bangalore
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Job Description
Job Purpose
This position would be responsible for ensuring the desired business objectives across the territory assigned for the offerings of group benefits comprising of GTL , EDLI , voluntary , FSG , Affinity and creditor. The role also ensures effective engagement with the partners concerned and building of the relationships with them.
Job Context & Major Challenges
Job Context:/Job Challenges:
• Partners: Given that close to 90 percent of the activity in terms of the deals coming in the market to be fought are from our partners, working with them in terms of structuring their payouts gets to be a challenge. There are peers in the market who adopt aggressive payout strategies whether it be a new business or it be a renewal and have a faster turn-around process for the same to be remitted. Besides this, they keep doing off-sites at local levels for the team players and hence that gets them a marginal head start. Hence these factors have to be taken into account and managed accordingly.
• Often brokers / customers come up with unreasonable demands of either a quote being reduced substantially or some changes within a very short period of time. Coordinating the same internally with the various support functions like the support team, actuarial team, operations team to ensure that the customer can reasonably get a solution which would meet his expectations remains a key challenge
Key Result Areas
| KRA (Accountabilities) (Max 1325 Characters) | Supporting Actions (Max 1325 Characters) | |
|---|---|---|
| KRA1 | Ensure achievement of business targets for the partner / territory assigned | •Identification of the brokers / partners where the real opportunity exists and then working with them to address their support requirements to see we meet our plans. •Look at gathering competitive information on why we are winning business or equally not winning business and working with the supervisor to look at how best we could correspondingly respond or to go back to the partner / customer with a logical reasoning to the extent possible of why the same would not be possible. |
| KRA2 | Undertake relevant initiatives around business development, market intelligence and pipeline building | •Identify business opportunities •Track competition movements, wins/losses to ensure higher market share for BSLI |
| KRA3 | Carry out relationship building with key current and prospective clients | •Build relationships through common interests, market knowledge, likes and dislikes with regards to key decision makers and influencers in a prospect •Manage multiple relationships in a single account |
| KRA4 | Partner Engagement | •Understanding the main brokers in the territory assigned to him / her and importantly the key decision makers / influencers in the relationship. •Proactively working with the partners on their upcoming mandates and understanding in advance on what would be the key parameters for the business to shift to BSLI. • MIS capturing of the activity and using it effectively to work with the partner to highlight the cases being lost and equally importantly highlighting to the relevant internal people on how the business with the partner is moving. |
| KRA5 | New accounts sourced | Working with partners and customers alike to ensure that the requisite numbers of new accounts are sourced |
| KRA6 | Service support & renewal persistency | •Working with the service team to support them wherever it is needed on a customer account sourced by them and jointly working with them to ensure that the renewal persistency remains at the desired levels. |
6 - 10 years
Under Graduate
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