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Job Description

ABC Digital Ltd.

Gold Loan Manager

Location: Thane - GCorp, Maharashtra

Job Description

Business Development & Growth

  • Drive gold loan business through the distributor network and digital app platform.
  • Identify, onboard, and activate distributors, DSAs, and channel partners.
  • Achieve monthly, quarterly, and annual business targets.
  • Develop strategies to increase sourcing and customer acquisition.

Distributor & Partner Management

  • Build and maintain strong relationships with distributors and channel partners.
  • Conduct regular training sessions and product briefings for partners.
  • Ensure partner engagement and productivity enhancement.
  • Resolve distributor queries and operational issues promptly.

Operations & Process Management

  • Coordinate with operations and credit teams for seamless loan processing.
  • Ensure smooth onboarding and disbursal processes through the app.
  • Monitor TATs, application status, and customer experience metrics.
  • Ensure adherence to compliance, KYC, and company policies.

App & Digital Channel Coordination

  • Support adoption and effective usage of the distributor application.
  • Work closely with product and technology teams to improve user experience.
  • Track app usage, conversion metrics, and business performance dashboards.
  • Provide feedback on process improvements and digital enhancements.

Minimum Experience Level

2 - 7 years

Job Qualifications

Post Graduate

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