skip to main content
Download the ABCD app

Unlock Financial Tools, Investment Insights, And Expert Guidance“ All In One Convenient App !

Visit Our ABCD Page
Get Instant Digital Sanction in 10 mins. Loans starting from just 8.60% p.a.
Instant Personal Loans upto Rs. 5 lacs
Fuel Your Business Ambitions
Unlock The Potential Of The Gold You Own

Job Description

AB Sun Life Insurance Co Ltd

TM CSE - Nungabakkam Chennai

Location: Chennai - Nungambakkam, Tamil Nadu

Job Description

  • Handle walk-in customers and resolve queries related to policies
  • Assist customers with policy issuance, endorsement, and servicing requests
  • Provide information on premium payments, due dates, and policy status
  • Process requests such as address change, nomination update, revival, surrender
  • Verify and validate KYC documents as per compliance requirements
  • Ensure accuracy in data entry and documentation
  • Guide customers on premium payment options
  • Follow up on pending premiums and lapsation cases
  • Support renewal collections
  • Guide customers on claim procedures and documentation
  • Coordinate with claims team for timely processing
  • Provide updates on claim status
  • Address and resolve customer complaints within TAT
  • Escalate unresolved issues to concerned teams
  • Maintain proper records of complaints and resolutions

Minimum Experience Level

3 - 7 years

Job Qualifications

Under Graduate

Hiring Programs at Aditya Birla Capital
Discover diverse pathways into the ABC ecosystem
Career Revive
ABC Revive
Opportunity for women on career break to Revive their career.
Hiring program
ABC Finishing School
Master core skills to launch a successful sales career