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Job Description

Aditya Birla Capital Limited

Regional Collections Manager- Recovery

Location: Thiru-Vi-Ka Industrial Guindy, Tamil Nadu

Job Description

  • Recovery Strategy: Develop and implement regional recovery strategies aligned with organizational goals.

  • Portfolio Management: Monitor delinquent accounts, prioritize recovery efforts, and ensure timely resolution.

  • Team Leadership: Lead, train, and motivate recovery officers, field staff, and collection agencies.

  • Compliance Oversight: Ensure adherence to RBI guidelines, company policies, and ethical recovery practices.

  • Agency Coordination: Manage external recovery agencies, monitor performance, and enforce contractual obligations.

  • Performance Tracking: Analyze MIS reports, track KPIs, and present recovery performance to senior management.

  • Customer Engagement: Handle escalated cases, negotiate settlements, and maintain professional customer interactions.

  • Risk Mitigation: Identify high-risk accounts and implement preventive measures to minimize losses.


Minimum Experience Level

10 - 20 years

Job Qualifications

Under Graduate

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