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Aditya Birla Capital Limited
Aditya Birla Capital Limited (“ABCL”) is a listed systemically important non-deposit taking Non-Banking Financial Company (NBFC) and the holding company of the financial services businesses. ABCL and its subsidiaries/JVs provides a comprehensive suite of financial solutions across Loans, Investments, Insurance, and Payments to serve the diverse needs of customers across their lifecycles. Powered by over 63,750 employees, the businesses of ABCL have a nationwide reach with over 1,712 branches and more than 200,000 agents/channel partners along with several bank partners.
Nationwide Branches
1,712
No. of Employees
63,750+
Agents/Channel Partners
2,00,000+
Aggregate Assets
INR 5.50 Lakh Cr
Active Customer Base
39 Million
Consolidated Lending Book
INR 1.78 Lakh CrCorporate Governance Policies
- Policy for appointment of Statutory Auditors
- ABCL NRC Policy
- Corporate Social Responsibility
- Fair Practices Code
- Internal Guidelines on Corporate Governance
- Familiarization Programme for Independent Directors
- Disclaimers
- Ombudsman
- Privacy Policy
- Trademark Policy
- Vigil Mechanism / Whistle Blower Policy
- Regulatory Disclosure
Financial and Debt-Related Policies
Business and Partnership Policies
- Press Releases
- Our Digital Lending Platform Partners
- ABCL Collection and Recovery Agency List
- ABFL Terminated Collection and Recovery Agency List
- Importance of Following Repayment Schedule
- Scheme of Amalgamation
- SEBI Disclosures
- Interest Rates & Service Charges
- Discontinued Service provider list
- Terms & Conditions
- Fraud Awareness
- Archival Policy
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Stocks & Securities
Job Description
Virtual Relationship Manager, Hyderabad
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Job Description
Job Purpose
To serve as a single point contact to the Retail Sales Team for any service related issues. To function as a link between the team and inter department personnel (i.e customer service, operations etc). Actively engage in channel partners specially with Wealth Counters & IFA’s and help the team to focus on their major role and also enhance investor relationship .
Job Context & Major Challenges
Key challenges –
1. Servicing multiple Channel heads could call for high degree of multitasking and may result in time constrain in meeting expectations of clients/distributors.
2. Unavailability of relevant information on time.
Key Result Areas
| KRA (Accountabilities) (Max 1325 Characters) | Supporting Actions (Max 1325 Characters) | |
|---|---|---|
| KRA1 | Providing necessary information/ reports to Channel Partner and Team | Timely meeting Team and Channel Partner requirements. Occasionally Visiting Key Service RM of Private Banks and Wealth Counter |
| KRA2 | Maintaining a proper correlation between Team and Distributors. Dispatching mailers, forms, fact sheets, brokerage structure etc.. Keeping the distributors informed about any changes or new developments of the AMC | Build internal channel, distributors. Provide structured feedback for new products & service ideas. Performance Updates, Analysis, mailing and dispatches, database maintenance. Preparing MIS for Entire Karnataka Region and sharing the same with Channel Head and Branch Managers |
| KRA3 | Preparing reports for the business development function like RM Wise Weekly Sales Tracker for Region , Sales MIS, Expense Tracker for Region Preparing Reports for the team like Daily performance and Daily Inflow/Outflow | Ensure to submit reports on time and accurately. Thus helping the team understand the performance at individual level |
| KRA4 | To act according to compliance & regulator procedures. | Adhere to the compliance & regulator procedures always. |
| KRA5 | Actively interacting with the Internal Team, distributors, RO, HO and CAMS for issues related to broker mobilization and payments, investments, redemptions, non-receipt of statements, dividends, product information, operational information etc | To have a effective communication with internal and external channel on presale and post sales job |
1 - 6 years
Graduate
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