Credit Manager

Credit Manager

Key Result Areas Supporting Actions Accountability Supporting Actions  To scrutinize the credit proposals by analyzing the client creditworthiness, business strength, market credibility, Financial statements, Income Tax returns, cash flow statements, repayment track record, average bank balance & adherence to other internal credit norms  To perform direct and thorough investigation and obtain relevant credit information through personal interaction with customer.  To undertake detailed external research and market feedback including banker, Suppliers, customers on the loan proposal and evaluate the proposal in accordance To Assess and conduct detailed credit analysis & evaluation of lending proposals for approval / decision at the local level or further recommendation for approval/ decision at the Regional / National / Credit Committee levels To monitor the existing portfolios based on designed formats and parameters  To interact with the Legal and Technical agencies to ensure that property risk have been understood and mitigated.  To submit Credit Appraisal Memo to the Sr. Credit Analyst / Regional Credit Manager for each proposal highlighting the key risks associated with the borrower to enable a prudent credit lending decision.  Ensuring no loss of revenue – by issuing proper sanction letter as per approvals are being issued, capturing the right deviation while assessing the case  To ensure document execution from RMs & the handover of complete documentation to MOG for disbursement of loans.Ensuring proper BIL/PL/STSL/STUL is created in favour of ABFL. Ensuring the underlying security BIL/PL/STSL/STUL is marketable and having a clear title.  To monitor the BIL/PL/STSL/STUL portfolio performance by continual analysis of changes in fundamentals & reviewing the ratings change, analyze covenants for Key Result Areas Supporting Actions deviations and evaluate industry performance norms in that sector  To monitor the overdue position and take appropriate steps to support the recovery process for the same.  Follow up for the pending OTC and PDD documents for the location, Critical review of the pending documents.  Monitoring and keeping an eye on loans by tracking various covenants and monitoring sanction condition put in the proposals at the time of approvals.  To maintain network with other financial institutions and able to take independent local industry references for customers if required To adhere to compliance policies in proposal evaluation  To ensure that each proposal complies with credit policies; internal & external norms of lending  To be involved in continual revision of credit norms by giving requisite inputs to the management  To support development of new credit policies and evaluation norms To ensure compliance with robust documentation mechanism  To maintain thorough documentation process for effective tracking of proposal documents and TAT monitoring To prepare regular MIS for areas under risk management and give presentation to various stakeholders o To prepare MIS & trend charts on portfolio progress/variances/defaults for all the loans during their credit life cycle & send them to the team leader/CRO Process Management o Ensuring that end to end processes are followed as per the SOPs as defined for BIL/PL/STSL/STUL at the local assessment level o Ensuring proper distributor network is being followed – to avoid future fraud’s o Continuous improvement in credit approval process to meet the dynamic business needs and instituting mechanisms for adherence of Key Result Areas Supporting Actions risk associated with the product s, safety of financed amount and customer satisfaction. o Proper capturing of data in the requisite system to ensure proper MIS generation for business decisions o Training implementation for Local Credit Process team, Sales team on product, processes, legal and technical aspects. o Handling customer escalations and complaints during and post disbursements – replies to mailers, correspondences with co ordination with the legal team Team Management o Managing the Credit Manager to ensure that TAT, Process and Credit Quality are adhered to. o Managing team of CPAs to ensure that TAT, Process and Credit Quality are adhered to. o Vendor Management o Identifying and recommendation for Appointment of vendors at local levels including valuation, legal, Field Investigation Agencies, Fraud Containment Agencies. o Managing TAT with various vendors – a) Field investigation, b) Lawyers, c) Technical Valuers, d) RCU agency to ensure Customer Delight o Regular Training and reviewing the performance of the vendors with regular interaction and keeping eye on the other financial institution association. 5) Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report) NA 6) Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives Relationship Type Frequency Nature Internal Frequency Nature 1. Head Credit, Risk & compliance 2. Regional Credit Manager BIL/PL 3. Credit Analyst / CPA 4. Sales team 5. Operations dept 6. Other support functions 1. Weekly 1. Daily 1. Daily 1. Daily 1. Daily 1. MIS, intimation in cases requiring management intervention 2. Recommendations on loans, ongoing portfolio/client reviews, documentation audits 3. MIS, intimation on major shortfall/skips/defaults in portfolios 4. Client servicing issues, BIL/PL/STSL/STUL creation, Disbursal completion 5. Business discussions for smooth operations External Frequency Nature 1. Clients 1. Auditors/ Lawyers/ Valuers/ FI & Fraud Containment Agencies 1. All proposal daily/ alternate day Need based 1. Daily 1. CRM & Proposal discussions, understanding the market pulse, Review Meetings and Collection Meetings 2. CRM, understanding the market pulse of new initiatives etc 3. Ensuring proper Credit and Business discussions for smooth operations 7) Organizational Relationships: Provide the structure for a level above and below the position for which this job description is written. Use position titles in the structured and indicate all the reports of the position.