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Job Description

AB Housing Finance Limited

Area FCU Manager (Jodhpur)

Location: Ashoka Cap,Hyderabad, Andhra Pradesh

Job Description

Job Purpose

Responsible for the Risk Containment Unit (RCU) ensuring a risk free on boarding of the customers, investigation and any other ad-hoc activities keeping in line with the organization’s goal gaining leadership in affordable finance space though prudent risk control methods

Enabling Skill Sets & Qualifications

Excellent understanding of current market practices in Fraud Detection, Investigation, Analytics, etc.

3+ years of progressively responsible experience in managing the Fraud detections process with NBFCs/HFC’s in the mortgage business 

KRA's

Key Result Areas (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

General Overview of RCU process (Pre-Sanction Sampling, Fraud savings, Fraud Hit rate in Location 

  • Notional Savings in the assign location for all cases reported in fraud. Monthly Hit.

Vendor/Agency Management assign Location.

  • Process TAT
  • Cost
  • MIS Management & Portfolio Management
  • Performance demonstrates in monitoring /Managing RCU vendors, error free reporting, Sampler/Verifiers, trainings, Escalation Management, Overall reporting TAT Management, Timey FCU MIS and Billing Submission, Fraud Alert Circulation, Fraud trend Sharing, Data Mining. 

Digital Initiatives.

  • Hunter: - Use, Monitoring & Saving
  • Internal Dedupe search & inhouse checks
  • Closer TAT & catch vs match % of hunter cases, hit rate in desktop/online/market resources searches and inhouse checks.
  1. Investigation& Deterrent setting.
  2. Cross checks of internal reports FI, Technical, Valuation and CAM
  • A. Conducting Customer, Channel/Vendor & Internal meeting to investigate reported fraud cases and ascertain fraud perpetuation Point of resulting in all cases.
  • B. Feedback sharing for making process’s intact and deterrent setting.
  • Timely submission of fraud tracker data.
  • Participation in adhoc investigation with satisfactory closer result.
  • E. To check for any process/Policy compromise at sourcing end.
  • Review of Collection data proactively and identification of Gaps

Training

  • A. Sampler/Business/U/w trainings.
  • B. Vendor FCU training for sustained/Improved quality and delivery.

Additional Activities/Initiative 

  • A. Initiative undertaken for capability building of samplers/Vendors.
  • B. Global directed behaviour face to face interaction, which are effective in conducting/Setup fraud identification.
  • Conducting assets verification and feedback
  • New trigger identifications.

 


Minimum Experience Level

10 - 15 years

Job Qualifications

Graduate Diploma

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