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Job Description

Aditya Birla Capital Limited

BM-Adoni

Location: M R B Trade Center, Kurnool, Andhra Pradesh

Job Description

Key Responsibilities:

  • Drive branch business by achieving gold loan disbursement and revenue targets.
  • Acquire new customers and maintain relationships with existing customers.
  • Manage overall branch operations, including loan processing, disbursement, renewals, and closures.
  • Ensure accurate gold appraisal and valuation as per company policies.
  • Monitor portfolio quality, collections, overdue accounts, and NPAs.
  • Ensure compliance with RBI guidelines, internal policies, audit, and KYC requirements.
  • Lead, train, and monitor branch staff to improve productivity and service quality.
  • Handle customer grievances and deliver excellent customer service.
  • Maintain branch security, vault management, and operational controls.

Required Skills:

  • Sales and business development
  • Team leadership
  • Gold loan operations and branch management
  • Customer relationship management
  • Risk and compliance management
  • Communication and problem-solving skills

Eligibility:

  • Graduate in any discipline (MBA preferred).
  • Typically 5–10 years of experience in Gold Loans,

Minimum Experience Level

1 - 5 years

Job Qualifications

Graduate

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