Unlock Financial Tools, Investment Insights, And Expert Guidance“ All In One Convenient App !
Visit Our ABCD Page
Aditya Birla Capital Limited (“ABCL”) is a listed systemically important non-deposit taking Non-Banking Financial Company (NBFC) and the holding company of the financial services businesses. ABCL and its subsidiaries/JVs provides a comprehensive suite of financial solutions across Loans, Investments, Insurance, and Payments to serve the diverse needs of customers across their lifecycles. Powered by over 68,400 employees, the businesses of ABCL have a nationwide reach with over 1,740 branches and more than 200,000 agents/channel partners along with several bank partners.
Nationwide Branches
1,740
No. of Employees
68,400
Agents/Channel Partners
2,00,000+
Aggregate Assets
INR 5.91 Lakh Cr
Consolidated Lending Book
INR 2.00 Lakh CrFind customised home loan solutions for your unique needs
Find a better interest rate for your existing home loan
Get a loan on your existing home loan to meet your needs
Turn your assets into a financial ally
Meet all your dreams and needs with a collateral-free Personal Loan
Make loan repayment flexible and hassle-free with Flexi Loans
Get quick funds with Aditya Birla Capital Instant Personal Loan
Enjoy affordable repayments and a flexible tenure with Aditya Birla Capital
Check your Aditya Birla Capital Personal Loan eligibility
Enjoy low personal loan interest rates for affordable repayments
Are you eligible for a Personal Loan? Find out now!
Calculate Now
Boost your business with competitive rates & flexible terms
Get anytime funds, quick approval, & ongoing support with Line of Credit
Strengthen your business cash flow with quick access to funds & flexible repayment options
Improve your cash flow & gain quick access to funds by discounting your invoices
Fuel your business with fast approval & flexible terms
Our solutions with Flexible funding, project requirements to drive construction forward.
Turn your property vision into reality with flexible terms and competitive interest rates.
Supporting real estate businesses in project completion
Mauris Porta Arcu Id Tortor Pulvinar Cursus. Mattis, Diam Id.
CALCULATE NOWLeverage your investments with Loan Against Shares, while retaining ownership of your assets
Unlock the value of your investments while keeping your assets intact
Get loans for all your business needs at attractive rates
Seize investment opportunities with IPO Financing to help you invest with ease.
Empower your business growth with financial solutions to support expansion & ownership
Turn your ideas into reality with flexible funding to support your vision from start to finish
Unlock customized financial solutions designed to meet the unique needs of complex business projects
Keep your business running smoothly with quick access to funds for day-to-day operations
Achieve your business goals with flexible repayment options & competitive rates for long-term growth
Diversify your portfolio and reduce risk with Debt Funds
Invest smartly in Equity Funds to aim for higher returns
Diversify your portfolio and reduce your risk with a mix of equity and debt
Goal-oriented fund with a lock-in period to create a corpus for retirement
Secure your child’s financial future with solutions-oriented children’s funds
Unlock a smart, hassle-free way to invest in various assets
Choose the smart way to diversify risks and grow investments
Follow the benchmark of smart investors to grow your wealth
Calculate wealth creation through lumpsum investment in Mutual Funds
Calculate NowInvest or trade in equity for attractive returns and long-term capital growth
Get up to 5X leverage on leading stocks & increase your trading power
Give your portfolio stability with attractive returns
Start trading in equities and other securities. Grow your wealth with our Demat account.
Bring security and peace to life’s unpredictability
Get a guaranteed regular pension plus lump sum on plan maturity
Get a guaranteed regular pension plus lump sum on plan maturity
Get the benefits of insurance & wealth creation in one convenient plan
Find out how much life insurance you need with our Human Life calculator
Calculate Now
Protect your vision with comprehensive eye insurance.
Protect your smile with comprehensive dental insurance and coverage plans tailored for you.
Get financial support with our hospital cash insurance for unexpected medical expenses.
Mental Health & Nutrition Insurance
Get the best mental health insurance online with ABCD Aditya Birla Capital today!
Secure your future with our affordable personal accident insurance plans.
Utility bill payments made easy with BillPay
Shopping grocery, lifestyle or paying bills, pay anything with our payment solutions
Sending money to individuals and businesses made easy and instant
Pay on call in 3 simple steps by providing your UPI ID
Aditya Birla Capital Limited
Aditya Birla Capital Limited (“ABCL”) is a listed systemically important non-deposit taking Non-Banking Financial Company (NBFC) and the holding company of the financial services businesses. ABCL and its subsidiaries/JVs provides a comprehensive suite of financial solutions across Loans, Investments, Insurance, and Payments to serve the diverse needs of customers across their lifecycles. Powered by over 68,400 employees, the businesses of ABCL have a nationwide reach with over 1,740 branches and more than 200,000 agents/channel partners along with several bank partners.
Nationwide Branches
1,740
No. of Employees
68,400
Agents/Channel Partners
2,00,000+
Aggregate Assets
INR 5.91 Lakh Cr
Consolidated Lending Book
INR 2 Lakh CrCorporate Governance Policies
Financial and Debt-Related Policies
Business and Partnership Policies
Money management made easy
Understanding direct and indirect taxes
Know how to plan retirement well
Insurance and it's aspects for laymen
Investments and their jargon - simplified
Know all about loans and their management
Estimate your monthly loan repayments with Personal Loan EMI Calculator
Calculate the expected EMI of your loan for easier repayments
It measure your leanness or obesity basis your height and the weight.
Calculate the tax payable by you based on your income
Estimate the returns you can earn with your SIP investments
Calculate the Life Insurance cover you need to secure your family’s future
Life Insurance
Health Insurance
Home Finance
Personal Finance
Key Result Areas (Max 1325 Characters) | Supporting Actions (Max 1325 Characters) |
To ensure attrition numbers for the FY are within 20% of opening portfolio. Portfolio yields to be range bound as per budget.
| Closely monitor the P/L parameters. Ensure yields are maintained and portfolio management is within the budget number. |
To effectively manage the customer traffic through customer service channels and adhere to defined SLAs
| Migrate the process digitally and ensure no TAT breach for all customer requests. |
To ensure that portfolio retention is done in a manner that is overall portfolio yields are not impacted adversely. | Work within the parameters as defined by Products and Finance. Portfolio yields to not drop below threshold. |
To ensure that the customer engagement leads to positive retention and in the process the experience delivered to the customer is good. | Work closely with team. Regular trainings and upskilling will ensure customer’s queries are resolved within defined SLAs and as per laid out processes. To deliver targeted NPS for foreclosures and repricing. |
Service to Sell | Analyze and monitor service channel, ensure that all major channels of distribution effectively support the Lead generation & conversion. |
Define Outbound strategy at Vendor staff at call center
| Set up process flows ,metrics & drive outbound team to achieved targets on lead generation & conversions |
Managing E2E governance & dash boarding for CXOs | Manage governance & controls on Upsell, Cross Sell ,Top Ups & Retention on company as well as group level products |
People management | Coach and mentor the Vendor Team leads and managers so they may be able to achieve high performance team results. Develop monitoring measures, define data points for measure and frequency and finally institutionalize the processes of regular monitoring, feedback and close looping Manage and mentor onroll team members and devise and drive their KPI’s Ensure minimal attrition in the team
|
9 - 12 years
Graduate Diploma